Find helpful information about your LG Product through our Help Library. Find helpful information about your LG Product through our Help Library.

Help Library

Find helpful information about your LG product

LG Audio - Smart Audio (Music Flow) becomes ungrouped

Operation

Smart Audio (Music Flow) becomes ungrouped


Symptom

Sometimes Smart Audio(Music Flow) becomes ungrouped.

  Things to check

It will be ungrouped if the alarm rings, you turn OFF/ON or the network is unstable.


  How to fix

1. Alarm ringing - It is set to be ungrouped automatically if the alarm rings, for user’s convenience.
 
2. Power OFF/ON - If you turn off the power while it is grouped, the connected speaker will disappear and the group will be ungrouped. Turn it on again and regroup it.
 
3. Unstable wireless network - Wireless network becomes unstable if interfered by signals around and it may become ungrouped. Move the speaker close to the router.




*Required question