[LG Bluetooth Earbuds] How to Check the Charging Case Battery and Charging Status

The battery status indicator on the charging case shows the remaining battery level and device status. Green means the battery level is high or charging is complete. Yellow indicates a medium battery level. Red means the battery is low, or charging is in progress.
To check the exact battery percentage, install the LG XBOOM or LG TONE Free app on your smartphone.
If the light blinks blue, the earbuds are in Bluetooth pairing mode. If the red light keeps blinking, disconnect the charging cable, close the case, and then open it again.

When does the battery status indicator turn on?

The battery status indicator turns on and changes based on user actions and the current status of the earbuds and charging case.

• When opening the case: If earbuds are inside, the light displays the earbuds' battery level. If the case is empty, it displays the case's battery level.
• When closing the case: The light displays the remaining battery level of the charging case itself.
• When connected to a charger: The light shows the real-time charging progress.
• When entering pairing mode: The light alerts you when the earbuds are trying to connect to a new device.

Battery Status Indicator Light Colors: Status and Troubleshooting

When not connected to a charger

The light that turns on when you open or close the case shows the remaining battery level.

• Green: Battery is above 80%.
• Yellow: Battery is between 20% and 80%.
• Red: Battery is below 20%. Charge the case.

When connected to a charger

This light appears during wired or wireless charging.

• Red: Charging is in progress.
• Green: Charging is complete.

Special Modes and Error Signals

If the light blinks (instead of staying on), it indicates a special mode or an error.

• Blinking blue: Bluetooth pairing mode. Find the device on your phone and connect.
• Blinking red: Charging error. Disconnect the charging cable, then close and reopen the case.

How to check the exact battery level using the app

Search for and install the LG XBOOM or LG TONE Free app from the Google Play Store or Apple App Store.

※ Note: The supported app may vary depending on your model.

1. 1. Connect the earbuds to your smartphone via Bluetooth and open the app.
2. 2. On the app’s main screen, check the battery level at the top in real time.

What should I do if the charging issue persists?

• If the red light continues to blink: If the issue persists even after removing any foreign material from the charging contacts, the product may require inspection.
• If the device does not charge at all: Test with a different cable and adapter.
• If the problem continues: Contact LG Electronics Customer Support or have the product inspected by a service technician.

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This guide was created for all models, so the images or content may be different from your product.