[LG front load washing machine door] [Signature] The door does not open.

When a power failure occurs or the power cord is disconnected during washing, the lock of the washing machine will not be unlocked.

During operation of the washing machine, the lock of the washing machine will not be unlocked.

➔ It’s to prevent the user being injured by the spinning tub.
Even if the operation is paused, the lock will not be unlocked while water is being present in the tub.

Try this

Is the lock not unlocked and the power off?

➔ Connect the power cord and turn on the front load washing machine.

If the door does not open after turning the machine on, it may be that the door will not open for safety reasons because you have selected a high temperature course.
The door can be opened when the temperature inside the tub decreases sufficiently making it safe. Wait a while for the temperature to decrease.

Is the washing machine operating?

➔ You can open the door after pausing the operation of the washing machine and hearing the clicking sound of door lock being unlocked.

The door won’t open during operation of the washing machine for safety.
Open the door after pressing the Pause button or the Add Item button to pause the washing machine.

Is there water inside the washing machine?

➔ The door can be opened after water inside the tub has been drained.

The door does not open if water is present inside the tub.
Press [Cancel] to stop the operation and press [Spin Only] of [Download Cycle] to drain water inside the tub.

1. Press [Pause].

2. Press [Cancel].

3. When [Do you wish to cancel washing?] is displayed, press [Yes].

4. Drag the screen to the left to move to [Download Cycle].

5. Press [Spin Only].

6. Press the [Start] button.

7. When the door lock is unlocked after the spin cycle ends, remove the laundry.

This guide was created for all models, so the images or content may be different from your product.