[LG CordZero A9, A9S] It cannot absorb hairs from the top of mat

Causes and Symptoms

• It keeps cleaning the top of mat.
• It is cleaning the slippery mat areas.

Since the mat material is mostly made of sponge, so when the nozzle rotates, it can generate static electricity.
Due to static electricity, hairs are attached to the mat, in this case, it might not be able to suck hairs in very well.

Try this

Does it keep cleaning the top of mat?

Due to the generation of static electricity, hairs can get attached to the mat.
If used on the mat, due to the friction with the bottom rotating brush, static electricity is generated, and as a result, it might not be able to suck in hair very well. So, please use a sub nozzle.
You are recommended to separate the bottom nozzle and connect a sub nozzle such as a gap type nozzle or mattress nozzle and so on.

Is it cleaning the slippery mat areas?

Due to the generation of static electricity, hairs can get attached to the mat.
If used on the mat, due to the friction with the bottom rotating brush, static electricity is generated, and as a result, it might not be able to suck in hair very well.
You are recommended to separate the bottom nozzle and connect a sub nozzle such as a gap type nozzle or mattress nozzle and so on.

This guide was created for all models, so the images or content may be different from your product.