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[LG TV] Pre-Purchase/Installation Checklist

Troubleshooting

Check the installation location and feasibility before purchasing a TV.
Verify the size of the desired model on the LG Electronics website.
This information is for reference during installation, so please seek help from a professional consultant or installation expert.

When setting up your TV, please ensure a safe installation by following these precautions.

  1. ① When opening the box, be careful with sharp knives as they can damage the product.
  2. ② To prevent damage to the TV, hold the protective film on both sides and lift it up while supporting the bottom of the TV with your other hand.
  3. ③ When moving the TV, be careful not to press the screen panel with your fingers as it may cause damage. Do not move the TV by yourself.
  4. ④ When assembling the stand, lay the TV down on a table or a flat surface and check if there are any other objects in the area where you will lay it down.
To prevent damage to the TV, hold the protective film on both sides and lift it up while supporting the bottom of the TV with your other hand. image

Check the installation location of the product.

[Stand TV]
Ensure there is at least 10cm (3.93 inches) of space between the TV and the ceiling and side walls.

At least 10cm (3.93 inches) of space between the TV and the ceiling and side walls. image
Image showing at least 5cm (1.96 inches) of space in front and behind the TV stand

[Wall-mounted TV]
Ensure there is at least 10cm (3.93 inches) of space between the TV and the ceiling, floor, and side walls.

At least 10cm (3.93 inches) of space between the TV and the ceiling, floor, and side walls. image

[Environments where wall mounting is difficult]

Environments where wall mounting is difficult. image

Check if the product can be safely moved into your home by measuring the route.

[Difference between actual product size and packaging box size]

Difference between actual product size and packaging box size. image

※The actual product size and packaging box size may vary depending on the product and inches, so please refer to this during installation.

[Check the size of the safe moving route into your home]
※To safely move the product, there should be a clearance of 5cm ~ 10cm (1.9 inches ~ 3.9 inches) between the product (packaging box) and the moving route.

Image of the elevator's interior width, depth, and height, as well as the entrance width when the door is open
Image of front door with height (measured at the door frame) and width measurements when fully open. 
Image of stairway with width, ceiling height, and corner space measurements. Check if the product can be safely turned at stair corners.
Image of the narrowest part of the hallway with its width measurement. 
Image showing sufficient space to accommodate the product, including clearance on both sides, behind, and above.

Move left or right to check the contents.

This guide was created for all models, so the images or content may be different from your product.

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