Help Library

Topic

  • Document Contents
    Troubleshooting
    How can I clean smudges and stains on my TV screen?
    How can I clean smudges and stains on my TV screen? Symptom 1. There are smudges and stains on the TV screen. How to clean TV screen 1. When you clean TV main boards and outer screen, turn off andunplug the TV. 2. Wipe gently with a dry mic...
  • Document Contents
    Troubleshooting
    How can I turn on or off a TV without a remote control?
    How can I turn on or off a TV without a remote control? How to turn on or off a TV without a remote control Please find a power button under the LG logo on the TV. You can only turn on of off the TV with the button, and cannotuse it to cont...
  • Document Contents
    Troubleshooting
    How can I update my TV software?
    How can I update my TV software?■ Symptom - How can I update my TV software?■ Troubleshooting1. Click Settings icon on top right and go to Advanced2. Click About the TV under General.3. Click update software version and allow automatic upda...
  • Document Contents
    Troubleshooting
    Is it normal if there is a gap between TV screen panel and cabinet?
    Is it normal if there is a gap between TV screen panel and cabinet? Symptom 1. There is an open space between TV screen panel and cabinet. Checkpoint 1. There is an empty space between panel and cabinet on LED and LCDTVs, but this is not an...
  • Document Contents
    Troubleshooting
    Do blurry spots appear on the edges of the screen?
    Do blurry spots appear on the edges of the screen? Symptom 1. Light leaks on the edges Light leakage 1. It appears as delicate pressure on edges to hold the panelaffects crystal structure of LCD. 2. Place a light behind the panel facing the...
  • Document Contents
    Troubleshooting
    Does “Loading’ or ‘ Preparing Service’ appear on TV while initializing?
    Does “Loading’ or ‘ Preparing Service’ appear on TV while initializing? Symptom 1. Messages are shown on TV screen during initialization. Cause 1. Messages such as Loading or Preparing Service are shown duringCPU and H/W activation, network...
See more