Help Library

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  • Document Contents
    Troubleshooting
    How can I clean smudges and stains on my TV screen?
    How can I clean smudges and stains on my TV screen? Symptom 1. There are smudges and stains on the TV screen. How to clean TV screen 1. When you clean TV main boards and outer screen, turn off andunplug the TV. 2. Wipe gently with a dry mic...
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    Troubleshooting
    My air conditioner does not blow cold air. What should I do?
    My air conditioner does not blow cold air. What should I do? Symptom 1. Cold air is not generated as it should. 2. Cold air is blown irregularly. 3. My air conditioner does not cool the air properly.1. Cold air is not generate as it should....
  • Document Contents
    Operation
    Inspection code: CH38
    ■ Title - Inspection code: CH38■ Problem - Error/Display screen■ Symptom - CH38■ Possible Cause - The CH38 error code will appear when the refrigerant(gas) level of theappliance is low, to protect the appliance.■ Solution or Settings1. Did ...
  • Document Contents
    Troubleshooting
    No warm air during heating (Preheat)
    No warm air during heating (Preheat) Check Point 1. Indoor unit does not blow warm air when heating starts. 2. The product is preparing for heating. Indoor fan will not run until the unit reaches a certain temperatureto prevent blowing cold...
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    Troubleshooting
    Why does my air conditioner smell like must or sewer?
    Why does my air conditioner smell like must or sewer? Symptom My air conditioner smells like a sewer or smell musty. Cause 1. Accumulated dust on the cooling fins may cause musty smell duringuse. 2. Check if the drain hose is connected to t...
  • Document Contents
    Troubleshooting
    Why do I hear humming/buzzing noises from the indoor unit?
    Why do I hear humming/buzzing noises from the indoor unit? Symptom I hear humming noises from my indoor unit. Cause 1. Clogged air filter will cause humming noise from the indoorunit. You may hear the noise when the innermotor runs. 2. Drai...
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