Help Library

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  • Document Contents
    Troubleshooting
    Remote control is not working.
    Remote control is not working. How to fix1. Switch on at the bottom of the product.- If you turned off TV with power switch, you can’t turn it on with remotecontrol.- The location of AC power switch may vary by model or may not exist.2. Che...
  • Document Contents
    Installation
    How can I install the stand?
    How can I install the stand?SymptomTo assemble TV standHow to fixYou can simply assemble the TV stand. (Refer to the manual.) [How to assemble] ① Assemble body part of thestand into the support. Use the bolt provided. ② Place the screen fac...
  • Document Contents
    Troubleshooting
    Energy saving mode is not working.
    Energy saving mode is not working. SymptomYou can’t select Power Saving Mode.How to fixCheck the mode.When it is set as THX, the brightness is set appropriate for theatre (darkmode).
  • Document Contents
    Troubleshooting
    Is it normal if there is a gap between TV screen panel and cabinet?
    Is it normal if there is a gap between TV screen panel and cabinet? Symptom 1. There is an open space between TV screen panel and cabinet. Checkpoint 1. There is an empty space between panel and cabinet on LED and LCDTVs, but this is not an...
  • Document Contents
    Troubleshooting
    Colors are dark.
    Colors are dark.SymptomBrightness, Contrast and Backlight are set high when you first open the product.So you might feel the color is too deep for you. If the PictureMode is set as Vivid, it displays deep color.You can select the mode you w...
  • Video Contents
    Troubleshooting
    I can’t turn on my TV. Why?
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