Help Library

Topic

  • Document Contents
    Troubleshooting
    How can I clean smudges and stains on my TV screen?
    How can I clean smudges and stains on my TV screen? Symptom 1. There are smudges and stains on the TV screen. How to clean TV screen 1. When you clean TV main boards and outer screen, turn off andunplug the TV. 2. Wipe gently with a dry mic...
  • Document Contents
    Troubleshooting
    Website does not open or show.
    Website does not open or show. Symptom 1. Website does not open. Cause 1.This may be due to the website error or invalid URL. 2. If the website uses features that are not supported on LG TVs(E.g. differences in Flash), it cannot be viewed. ...
  • Document Contents
    Troubleshooting
    I cannot connect to wireless network.
    I cannot connect to wireless network.SymptomFor wireless network connection of Smart TV, check the items below.- Router and wireless network availability- TV embedded with WI-FI※ For some models, they need wireless dongle(AN-WF100) connecti...
  • Document Contents
    Operation
    How can change 2D to 3D?
    How can change 2D to 3D?SymptomTo watch 2D video with 3D effect.How to fix[ 2D ▶ 3D ] video conversion is as below. 1. Press “3D” button of remote control.2. Select 2D→3D.3. Put on the glasses and enjoy watching.
  • Document Contents
    Troubleshooting
    Energy saving mode is not working.
    Energy saving mode is not working. SymptomYou can’t select Power Saving Mode.How to fixCheck the mode.When it is set as THX, the brightness is set appropriate for theatre (darkmode).
  • Video Contents
    Troubleshooting
    "No Signal" message appears on my TV. Why?
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