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    Troubleshooting
    Water purifier does not work and lights are off. What should I do?
    Water purifier does not work and lights are off. What should I do? Symptom 1. Lights turned off during use. 1. Please close the water supply valve and check if the power cordis firmly plugged to an outlet. How to fix 1. Try plugging in othe...
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    Troubleshooting
    Water from a water purifier is slow. What should I do?
    Water from a water purifier is slow. What should I do? Symptom 1.Water from the dispenser is slow. Cause 1. Water from the product may not be dispensed or slow when the middle or source water valve is closed. How to fix Please make sure tha...
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    Troubleshooting
    Why does a circuit breaker trip when a water purifier is used?
    Why does a circuit breaker trip when a water purifier is used? Symptom 1. A circuit breaker trips. Cause 1. Circuit breaker may trip due to water on a power plug oroverload from a multi-outlet strip. How to fix 1. Unplug the power cord from...
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    Troubleshooting
    Why does a water purifier not dispense hot water?
    Why does a water purifier not dispense hot water? Symptom 1. Hot water is not dispensed from a water purifier. Checkpoint 1. Applicable model: WQD*, WQS*, WHD* Cause 1. When a large amount of water is used at once, cold and hot watertanks n...
  • Document Contents
    Troubleshooting
    Why is hot water dispensed from a water purifier not hot?
    Why is hot water dispensed from a water purifier not hot? Symptom 1. Water dispensed from a water purifier is not hot enough. Checkpoint 1. Applicable model: WQD*,WQS* 2. If Energy Saving is activated, water dispensed will not be hot. How t...
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    Troubleshooting
    Why is water not dispensed?
    Why is water not dispensed? Symptom 1. Filtrated water is not dispensed from a water purifier. Cause 1. If a water supply hose is bent, water cannot be dispensed. How to fix 1. Check for a bent hose, and straighten if any.
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