Help Library: Help Library: [LG Monitor Screen] During use, the screen display is corrupted

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<div class="content-service-view">
    
<h2 class="tit">Causes and Symptoms</h2>
    
<ul class="cause-list">
        
<li>The power cord and the PC/signal cable connections are poor.</li>
        
<li>Monitor's recommended resolution/frequency setting is changed.</li>
    </ul>
    
<h2 class="tit">Try this</h2>
    
<h3 class="sub-tit">Did you check the power cord and the monitor adapter connections?</h3>
    <p class="info-desc idt">➔ Check if the power cord is correctly connected to the multi tab and if the monitor adapter is accurately inserted.</p>    
<div class="img-only">
        <img alt="Check if the power cord is correctly connected to the multi tab and if the monitor adapter is accurately inserted" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=jDegUCG5PRjQ95psfJMGeQ&amp;portalId=P1">
    </div>
    
<h3 class="sub-tit">Did you remove the connected cable and check the contact?</h3>
    <p class="info-desc idt">➔ Check if internal metal pins are bent or there are alien substances and if so, replace it with an authentic cable.</p>    
<div class="img-only">
        <img alt="Check if internal metal pins are bent or there are alien substances and if so, replace it with an authentic cable." src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=yQqJ7otT50S87bLXoSIEgQ&amp;portalId=P1">
    </div>
    
<div class="tip-box">
        <strong class="tip-tit">Wait! Here are more tips</strong>
        
<div class="con-view">
            <strong>Did you connect it with the cable included in the product package provided when purchasing it.</strong><br>
            ➔ If you use a cable out of the product specs, then it can cause screen blinking and no display and so on.
        </div>
        
<div class="img-only">
            <img alt="Check the cable included with the product at the time of purchase" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=vdMyy6FW6IAsK2dkaTlVyg&amp;portalId=P1">
        </div>
    </div>
    
<h3 class="sub-tit">Did you reset the monitor setting?</h3>
    <p class="info-desc idt">➔ It can occur due to monitor power saving or auto off errors, thus reset the monitor to the factory setting.</p>    <p>(※ Access route varies depending on the model, so for more details, see the user manual.)</p>    <p class="txt-idt">
        ① At the bottom center of the product, press the Joystick button to open the main menu.
    </p>    <p class="txt-idt">
        ② Move to the right to select [Setting].
    </p>    
<div class="img-only">
        <img alt="At the bottom center of the product, press the Joystick button to open the main menu." src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=88f2bs2pbCY6iCFtrW7Hw&amp;portalId=P1">
    </div>
    <p>③ Select [General].</p>    
<div class="img-only">
        <img alt="Select [General" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=iRmqPtvoBlMiiIXvRazg&amp;portalId=P1">
    </div>
    <p class="txt-idt">④ Select [Reset to Initial Settings] and press [Yes] to reset it.</p>    
<div class="img-only">
        <img alt="Select [Reset to Initial Settings] and press [Yes] to reset it." src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=SRSxN1O3nZchMGsC8xIrRw&amp;portalId=P1">
    </div>
    
<h3 class="sub-tit">Did you try to change the PC resolution to [Recommended]?</h3>
    <p class="info-desc idt">➔ In Windows, check if the display resolution is set to [Recommended].</p>    <p class="txt-idt">
        ① Right click with the mouse button on an empty space in the background of your PC screen and then select [Display Settings].
    </p>    
<div class="img-only">
        <img alt="Right click with the mouse button on an empty space in the background of your PC screen and then select [Display Settings]." src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=r30j3HrFuGQ0YRM89x5kQ&amp;portalId=P1">
    </div>
    <p class="txt-idt">
        ② Set [Text, App and Other Item Size Change] and [Display resolution] to [Recommended].
    </p>    
<div class="img-only">
        <img alt="Set [Text, App and Other Item Size Change] and [Display resolution] to [Recommended]." src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=BAr4396QMVU2zvwAe8NbyQ&amp;portalId=P1">
    </div>
    <p>※ If the same problem persists after the above remedies, then have it accurately inspected by an LG Electronics technician.</p><p class="help-txt">This guide was created for all models, so the images or content may be different from your product.</p></div>

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[LG Monitor Screen] During use, the screen display is corrupted

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