Help Library: Help Library: [LG Monitor Screen] The monitor screen is shaking

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<div class="content-service-view">
    <p class="info-desc">If the monitor setting screen is shaking, you need to have it inspected by an LG Electronics technician.</p>    
<h2 class="tit">Causes and Symptoms</h2>
    
<ul class="cause-list">
        
<li>The power related part and the PC/signal cable connections are poor.</li>
        
<li>Monitor's recommended resolution/frequency setting is changed.</li>
    </ul>
    
<h2 class="tit">Try this</h2>
    
<h3 class="sub-tit">Did you check if the monitor setting screen is also shaking?</h3>
    <p class="info-desc idt">➔ If the monitor setting screen is shaking, you need to have it inspected by an LG Electronics technician.</p>    <p>※ Access route varies depending on the model, thus for more details, see the user manual.</p>    <p class="txt-idt">
        ① At the bottom center of the product, press the Joystick button to open the main menu.
    </p>    <p class="txt-idt">② Move to the right to select [Settings].</p>    
<div class="img-only">
        <img alt="At the bottom center of the product, press the Joystick button to open the main menu." src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=wJAc4w6i7fRbyPAskiRYlg&amp;portalId=P1">
    </div>
    <p class="txt-idt">③ Check the setting screen. If it is shaking, then have it inspected by an LG Electronics technician.</p>    
<div class="img-only">
        <img alt="The monitor screen is shaking" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=5hLkrs1FbWHiBCeBTGcag&amp;portalId=P1">
    </div>
    
<h3 class="sub-tit">Did you check the power cord and the monitor adapter connections?</h3>
    <p class="info-desc idt">➔ Check if the power cord is correctly connected to the multi tab and if the monitor adapter is accurately inserted.</p>    
<div class="img-only">
        <img alt="Check if the power cord is correctly connected to the multi tab and if the monitor adapter is accurately inserted" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=2WIvPwE5wgJmAQaim3ywvw&amp;portalId=P1">
    </div>
    
<h3 class="sub-tit">Did you remove the connected cable and check the contact?</h3>
    <p class="info-desc idt">➔ Check if internal metal pins are bent or there are alien substances and if so, replace it with an authentic cable.</p>    
<div class="img-only">
        <img alt="Check if internal metal pins are bent or there are alien substances and if so, replace it with an authentic cable." src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=KsHwEgv68rcfn3jt3wSbmQ&amp;portalId=P1">
    </div>
    
<div class="tip-box">
        <strong class="tip-tit">Did you connect it with the cable included in the product package provided when purchasing it.</strong>
        
<div class="con-view">
            If you use a cable out of the product specs, then it can cause screen blinking and no display and so on.
        </div>
        
<div class="img-only">
            <img alt="Did you connect it with the cable included in the product package provided when purchasing it" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=gnzyJnIY4nE8YaXVRwExZg&amp;portalId=P1">
        </div>
    </div>
    
<h3 class="sub-tit">Did you check the monitor setting to see if the DFC/SES functions are activated?</h3>
    <p>If the DFC or SES function is activated, then the screen might blink as a result.</p>    
<div class="tip-box">
        <strong class="tip-tit">DFC and SES functions descriptions</strong>
        
<ul class="bul-list">
            
<li>DFC(Digital Fine Contrast) : Depending on the screen, the brightness is automatically adjusted.</li>
            
<li>SES(SMART ENERGY SAVING): This is the energy saving function.</li>
        </ul>
    </div>
    <p class="info-desc idt">➔ Deactivating the SES(SMART ENERGY SAVING) function.</p>    <p class="txt-idt">
        ① At the bottom center of the product, press the Joystick button to open the main menu.
    </p>    <p class="txt-idt">
        ② Move to the right to select [Settings].
    </p>    
<div class="img-only">
        <img alt="At the bottom center of the product, press the Joystick button to open the main menu." src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=ucZ3uzyQXQXhLY2qoatg&amp;portalId=P1">
    </div>
    <p class="txt-idt">③ Select [General].</p>    <p class="txt-idt">
        ④ Select [SMART ENERGY SAVING].
    </p>    <p class="txt-idt">
        ⑤ Select [Off] to deactivate the function.
    </p>    
<div class="img-only">
        <img alt="Select [Off] to deactivate the function" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=HfjoZbjtdmSb4hEaT1eOg&amp;portalId=P1">
    </div>
    <p class="info-desc idt">➔ Deactivating the DFC(Digital Fine Contrast) function.</p>    <p class="txt-idt">
        ① At the bottom center of the product, press the Joystick button to open the main menu.
    </p>    <p class="txt-idt">② Move to the right to select [Settings].</p>    <p>③ Select [Picture].</p>    
<div class="img-only">
        <img alt="At the bottom center of the product, press the Joystick button to open the main menu." src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=sVY6T4Ih58lZAaDtFBJFuA&amp;portalId=P1">
    </div>
    <p>④ Select [Picture Adjust].</p>    <p>⑤ Select Off in [DFC].</p>    
<div class="img-only">
        <img alt="Select Off in [DFC]." src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=VqaoyNSY3gSHmt7Ga3vIg&amp;portalId=P1">
    </div>
    
<h3 class="sub-tit">Did you reset the monitor setting?</h3>
    <p class="info-desc idt">
        ➔ It can occur due to monitor power saving or auto off errors, thus reset the monitor to the factory setting.
    </p>    <p>※ Access route varies depending on the model, thus for more details, see the user manual.</p>    <p class="txt-idt">
        ① At the bottom center of the product, press the Joystick button to open the main menu.
    </p>    <p>② Move to the right to select [Settings].</p>    <p>③ Select [General].</p>    <p class="txt-idt">
        ④ Select [Reset to Initial Settings] and press [Yes] to reset it.    </p>    
<div class="img-only">
        <img alt="Select [Reset to Initial Settings] and press [Yes] to reset it." src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=1QdfdxmbQOMCUDSojvM8vw&amp;portalId=P1">
    </div>
    
<h3 class="sub-tit">Did you try to change the PC resolution to [Recommended]?</h3>
    <p>In Windows, check if the display resolution is set to [Recommended].</p><br>
    <p class="info-desc idt">➔ How to set Windows10</p>    <p class="txt-idt">
        ① Right click with the mouse button on an empty space in the background of your PC screen and then select [Display Setting].
    </p>    
<div class="img-only">
        <img alt="Right click with the mouse button on an empty space in the background of your PC screen and then select [Display Setting]." src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=zMvtLLXRkqJ3UrA2giSs1g&amp;portalId=P1">
    </div>
    <p class="txt-idt">
        ② Set [Change the size of text, apps, and other items] and [Display resolution] to [Recommended].
    </p>    
<div class="img-only">
        <img alt="Set [Change the size of text, apps, and other items] and [Display resolution] to [Recommended]." src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=Cw77cYp7YLX2vVW87uiyGw&amp;portalId=P1">
    </div>
    <p class="txt-idt">③ If you cannot set [Change the size of text, apps, and other items], then run [User Defined Size Adjustment Off and Logout] at the top.</p>    
<div class="img-only">
        <img alt="If you cannot set [Change the size of text, apps, and other items], then run [User Defined Size Adjustment Off and Logout] at the top." src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=cZ9cY1pLF0azdJAkYiHKg&amp;portalId=P1">
    </div>
    <p class="info-desc idt">➔ How to set Windows11</p>    <p class="txt-idt">
        ① Right click with the mouse button on an empty space in the background of your PC screen and then select [Display settings].
    </p>    
<div class="img-only">
        <img alt="Right click with the mouse button on an empty space in the background of your PC screen and then select [Display settings]." src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=iNiwLLppJ61v6NgsC4CiQ&amp;portalId=P1">
    </div>
    <p class="txt-idt">
        ② Set [Scale] and [Display resolution] to [Recommended].
    </p>    
<div class="img-only">
        <img alt="Set [Scale] and [Display resolution] to [Recommended]." src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=kqaIXwNlY7ADzNlxkz77SQ&amp;portalId=P1">
    </div>
    <p class="txt-idt">
        ③ If you cannot set [Scale], then run [Turn off custom scaling and sign out] at the top.
    </p>    
<div class="img-only">
        <img alt="If you cannot set [Scale], then run [Turn off custom scaling and sign out] at the top." src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=dyrivYRlyOVdXA3f1fZGbw&amp;portalId=P1">
    </div>
<p class="help-txt">This guide was created for all models, so the images or content may be different from your product.</p></div>

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[LG Monitor Screen] The monitor screen is shaking

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