1. If you make the connection too tight for the purpose of cable arrangement, then even small movement can make the connection loose or slip out.
2. Firmly press each connection one time to make a good connection.
3. Check the cable signal condition of the device connected to the monitor and check the spec or setting of external device.
4. Check the power cord and the monitor adapter connections.
※ Check if the pins are damaged or have foreign objects. If they do, replace the cable with an authentic cable.
Try this
How to connect a D-SUB
➔ Transmit the digital video signals from PC to the monitor.
As shown in the following figure, connect PC and the monitor with a D-SUB 15-pin cable provided.
How to connect a HDMI
➔ Transmit the digital video and audio signals from PC to the monitor.
As shown in the following figure, connect PC and the monitor with an HDMI cable.
How to connect a DisplayPort cable
Transmit the digital video and voice signals from the PC to the monitor.
As shown in the following figure, connect the PC and the monitor with a DisplayPort cable.
※ After pressing the menu button, select the input in the input menu.
How to connect a USB-C cable
Transmit the digital video and audio signals from the PC to the monitor.
As shown in the following figure, use the USB-C-C cable to connect the monitor to the PC.
※ After pressing the menu button, select the input in the input menu.
Did you connect the power cord and the monitor adapter correctly?
➔ Check if the power cord is correctly connected to the power strip.
Check if the monitor adapter is accurately inserted into the rear of the monitor.
This guide was created for all models, so the images or content may be different from your product.