[LG TV monitor] Does the AI (magic) remote control not work?

➔ Reset the AI (magic) remote control and then re-pair it.

※ The AI (magic) remote control is a remote control that allows you to operate the smart TV monitor more conveniently like a PC mouse and use smart functions
such as voice recognition and motion operations.

Causes and Symptoms

• Is the pointer not visible on the smart TV monitor screen although the artificial intelligence (magic) remote control channel change and power button work?
• Voice recognition does not work if the AI (magic) remote control is registered (paired).
• The AI (magic) remote control uses an RF method, so the batteries run out faster than in a normal remote control.

Try this

How to re-pair the AI (magic) remote control for models released after 2021

1. Press and hold down the [Home] button and the [Settings] button on the AI (magic) remote control at the same time for 5 seconds.

2. The power [ ] LED blinks 3 times on the remote control and attempts to turn on the LED.

How to re-pair the AI (magic) remote control for models released prior to 2021

➔ AI (magic) remote control with the GUIDE button

1. If you press and hold down the [ GUIDE ] button on the remote control for more than 5 seconds and the light on the power button blinks 3 times,
the registration of the AI (magic) remote control will be canceled.

2. When the registration of the AI (magic) remote control has been canceled normally, press the Wheel button to register it again.

➔ AI (magic) remote control without the GUIDE button

1. If you press and hold down the [Home] button and the [Back] button on the remote control at the same time for more than 5 seconds and the light of the power button blinks 3 times,
the registration of the AI remote control will be canceled.

2. When the registration of the AI (magic) remote control has been canceled normally, press the Wheel button to register it again.

Wait! Here are more tips

Is there an internet wireless router or internet phone around the smart TV monitor?

① If an electronic device is too close to the TV, it may interfere with the radio waves and the connection with the AI (magic) remote control may be lost.

② Locate the wireless router at least 0.78 inches away from the TV.

When pairing the AI (magic) remote control, point the remote control towards the smart TV monitor.

① To attempt pairing, the TV monitor must receive the IR sensor output from the AI remote control, so the remote control must point towards the TV monitor.

② In cases of re-pairing, un-pairing and pairing are performed at the same time.

③ At this time, the LED blinks 3 times and attempts to turn on the LED.

④ Un-pairing: LED blinks 3 times / Pairing: LED turns on

This guide was created for all models, so the images or content may be different from your product.