Help Library: Help Library: [LG monitor] Let’s check the status of the set-top box and the wired antenna cable

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    <p class="info-subject">If there are problems with the set-top box or the wired antenna cable, the screen and channels may not function properly.</p>    
<h2 class="tit">Causes and symptoms</h2>
    <p class="info-desc">➔ Check for any malfunctions of or poor cable connection to the set-top box.</p>    
<ul class="cause-list">
        
<li>It can possibly prevent the screen from disconnecting or freezing.</li>
        
<li>It may resolve issues of all channels or specific channels that do not appear.</li>
    </ul>
    <p>※ If the same problem persists even after resetting the set-top box, contact the communication service provider for assistance.</p>    
<h2 class="tit">Try this</h2>
    <p class="info-desc">➔ Reconnecting the cable (turn off the power to the TV monitor and the set-top box before checking the devices.)</p>    <p class="txt-idt">1. Try reconnecting the HDMI cable that connects to the set-top box.</p>    <p>※ It is recommended that you use an authentic cable when connecting the TV monitor and set-top box with an HDMI cable. (Version 2.0)</p>    
<div class="img-only">
        <img alt="Try reconnecting the HDMI cable that connects to the set-top box." src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=H8LhMUV8zAfZTtdIjAvRQ&amp;portalId=P1">
    </div>
    <p class="txt-idt">2. Check the antenna connection status on the back of the TV monitor.</p>    
<div class="img-only">
        <img alt="Check the antenna connection status on the back of the TV monitor." src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=Snm074o0TYaPa5qsi3gA4w&amp;portalId=P1">
    </div>
    <br>
<p class="help-txt">This guide was created for all models, so the images or content may be different from your product.</p></div>

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[LG monitor] Let’s check the status of the set-top box and the wired antenna cable

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