Help Library: Help Library: [LG TV monitor] Can the channels and certain buttons on the remote control not be pressed?

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    <p class="info-desc">When you watch TV through the HDMI input on the settop box, you can change the channels only using the remote control provided by the settop box service provider.</p>    
<h2 class="tit">Causes and Symptoms</h2>
    <p class="info-desc idt">➔ There is a settop box remote control provided by the settop box service provider and a remote control provided with the TV monitor.</p>    
<ul class="cause-list">
        
<li>If you try to use the remote control provided with the TV monitor while watching TV using the settop box, the channel cannot be changed or number buttons will not work.</li>
        
<li>If the channels and certain buttons on the remote control do not work, the remote control may be the one supplied with the TV monitor.</li>
    </ul>
    <p class="info-desc idt">➔ Check if the remote control has been provided by the settop box service provider.</p>    <p>When you watch TV through the HDMI input on the settop box, you can change the channels only using the remote control provided by the settop box service provider.</p>    <p style="color: rgb(255, 0, 0);">※ Since the type of remote control varies by service provider, check if the remote control is provided by the settop box service provider.</p>    
<div class="img-only">
        <img alt="Remote control type by carrier the settop box" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=iktvR9EyBAPuu4gUqBvuKA&amp;portalId=P1"><br>
            <img alt="Remote control type by carrier" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=6KmDFunkPn5TTm4Yf0Eg&amp;portalId=P1">
    </div>
    <p class="info-desc idt">➔ When you watch TV by connecting a wired signal through an antenna (coaxial cable), you can change channels only with the remote control supplied with the TV monitor (included remote control).</p>    
<div class="img-only">
        <img alt="Used as the included remote control when watching antenna TV" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=VgdEFMhmggJe6xVGp1T4Q&amp;portalId=P1">
    </div>
<p class="help-txt">This guide was created for all models, so the images or content may be different from your product.</p></div>

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Help Library

[LG TV monitor] Can the channels and certain buttons on the remote control not be pressed?

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