Find helpful information about your LG Product through our Help Library. Find helpful information about your LG Product through our Help Library.

Help Library

Find helpful information about your LG product

[LG OLED TV Screen] Images on the screen are extended

Troubleshooting

If the screen size is set incorrectly, the screen may appear stretched or enlarged.
Change the screen size to 16:9 if it is not set as so. If the problem persists, revert the screen size to the original aspect ratio.

Causes and Symptoms

  • The screen does not fit right.

Try this

Change the screen size to ensure the image you are watching is the right fit.

➔ Open the TV Settings menu and select the menu items as instructed below.

How to change the screen size in [2022 WebOS22] and [2022 WebOS6.0]

Press the Settings button button on the TV remote and select [All Settings] → [Picture] → [Aspect Ratio] → [User Selection]

1. Turn on the TV and press the [Settings] button on your TV remote.
Select [Settings] and then [All Settings].

Image that selects the All settings as the remote control

2. Select [Aspect Ratio] in [Picture].

Image that selects the Aspect ratio setting with the remote control

3. Change the [Aspect Ratio] in [User Selection].

Image of changing aspect ratio by remote control

How to resize the screen in [2020 or earlier versions of WebOS]

Press the Settings button button on the TV remote and select [All Settings] → [Picture] → [Aspect Ratio Settings] → [Aspect Ratio]

1. Turn on the TV and press the [Settings] button on your TV remote.
Select [Settings] and then [All Settings].

Image that selects the All setting as the remote control

2. Select [Aspect Ratio Settings] in [Picture].

Image that selects the Aspect ratio setting with the remote control

3. Under [Aspect Ratio Settings], change the [Aspect Ratio].

Image that selects the All setting as the remote control

This guide was created for all models, so the images or content may be different from your product.

*Required question