Press the wheel on your remote control to start pairing.
Once your remote control is paired, you can see a pointer appearing on your TV screen when you shake the Magic remote control.
The initialization method differs by remote control model.
Please consult the user manual for instructions.
Causes and Symptoms
- My Magic remote control is not paired with my TV.
- My TV is not connected to the Internet.
Try this
Have you paired your Magic remote control to your TV?
➔ Press the wheel on your remote control to start pairing.
Once your remote control is paired, you can see a pointer appearing on your TV screen when you shake the Magic remote control.
Tried as instructed but failed to pair your Magic remote control?
➔ Initialize your Magic remote control and try pairing it again.
If the unpairing is done, the power button indicator flickers three times. Then press the wheel button to start paring them again.
The initialization method differs by remote control model. Please consult the user manual for instructions.
My Magic remote control works well for everything but voice recognition.
➔ Please connect it to the Internet.
Without the Internet, an Magic remote control cannot recognize your voice and a network setup request prompt appears on the screen.
(Products released in 2019 or later with webOS 4.5 or above)
Move left or right to check the contents.
This guide was created for all models, so the images or content may be different from your product.
