Help Library: Help Library: [LG TV Screen] Both sides of the screen black out.

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</head>

<body>

<div class="content-service-view">
<p class="info-desc">
When the screen aspect ratio is set to 4:3, the left and right sides of the screen are reduced.<br>
Some broadcast programs will appear in 4:3 format regardless of the TV's aspect ratio setting, as it depends on how they were produced.
</p>        
<h2 class="tit">Causes and Symptoms</h2>
        
<ul class="cause-list">
            
<li>The picture does not fit the screen with the left and right sides appearing in black.</li>
        </ul>
        
<div class="img-only">
            <img alt="How the screen is displayed in normal proportions and black areas appearing on both sides" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=IeU2lvo0YWbdXVt7xOyjw&amp;portalId=P1">
        </div>
        
<h2 class="tit">Try this</h2>
        
<h3 class="sub-tit">Select Screen Size in the Picture menu and set it to 16:9.</h3>
        <p class="info-desc">→ Select Home → Settings → All Settings (Advanced Settings) → Picture → Screen Size → Aspect Ratio Settings → 16:9</p>        
<div class="img-only">
            <img alt="Setting the screen size to 4:3" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=YIVDweZsS7OUrVy9DrsZA&amp;portalId=P1">
        </div>
        
<div class="img-only">
            <img alt="Setting the screen size to 16:9" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=NJqOR27EwEdAd7QensHpOQ&amp;portalId=P1">
        </div>
        <p>When watching a broadcast using a set-top box, if the video is cut off at the bottom and right of the screen or<br>only displayed at the center as shown below, please contact the set-top service provider.</p>        
<div class="img-only">
            <img alt="The screen is cut off even after setting the screen size" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=ijTWGRx4dMmDBoIFXiWHQ&amp;portalId=P1">
        </div>
<p class="help-txt">This guide was created for all models, so the images or content may be different from your
product.</p></div>

</body>
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Help Library

[LG TV Screen] Both sides of the screen black out.

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