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Check if the video plays correctly using the video player on your computer. (Check if the file is not corrupted.)
Check if the audio codec, bitrate, and sampling rate are compatible and supported.
Supported video files
Maximum resolution: 1920 x 1080 30p
| File extension | Codec | |
|---|---|---|
|
.asf .wmv |
Video |
VC-1 AdvancedProfile, VC-1 Simple and Main Profile |
|
Audio |
WMA Standard,WMA 9 Professional |
|
|
.divx .avi |
Video |
DivX3.11,DivX4, DivX5, DivX6, XViD, H.264/AVC, Motion Jpeg |
|
Audio |
MPEG-1 LayerI, II, MPEG-1 Layer III (MP3), Dolby Digital, Dolby Digital Plus, LPCM,ADPCM, DTS |
|
|
.mp4 .m4v .mov |
Video |
H.264/AVC,MPEG-4 Part 2 |
|
Audio |
AAC |
|
|
.mkv |
Video |
H.264/AVC |
|
Audio |
HE-AAC, DolbyDigital |
|
|
.ts .trp .tp .mts .m2ts |
Video |
H.264/AVC,MPEG-2, VC-1 |
|
Audio |
MPEG-1 LayerI, II, MPEG-1 Layer III (MP3) Dolby Digital, Dolby Digital Plus, AAC |
|
|
.vob |
Video |
MPEG-1,MPEG-2 |
|
Audio |
DolbyDigital, MPEG-1 Layer I, II, DVD-LPCM |
|
|
.mpg .mpeg |
Video |
MPEG-1 |
|
Audio |
MPEG-1 LayerI, II |
|
Move left or right to check the content.
- Bit rate range : within 32 kbps ~ 320 kbps (MP3)
- Supported subtitle file extensions : *.smi/*.srt/*.sub(MicroDVD, SubViewer1.0/2.0/*.ass/*.ssa/*.txt(TMPlayer) / *.psb(PowerDivx)
Video/audio files can only work with your TV when all four requirements (video/audio codec, resolution, and extension) are met.
This guide was created for all models, so the images or content may be different from your product.
