Find helpful information about your LG Product through our Help Library. Find helpful information about your LG Product through our Help Library.

Help Library

Find helpful information about your LG product

[LG TV Screen] The screen intermittently dims out and brightens up.

Troubleshooting

Causes and Symptoms

  • The Energy Saving is enabled on your TV.
  • Try changing the Picture Mode.

Try this

Have you enabled the Energy Saving?

➔ Disable [Energy Saving] in the TV Settings menu.

The screen brightness can change depending on the active Energy Saving.


➔ Enabling [Energy Saving] in [2022 WebOS22] and [2021 WebOS6.0 or later].

Press the setting button on the TV remote and select [All Settings] → [General] → [OLED Care] → [Device Self Care] → [Energy Saving Steps] → [Maximum] → [Off].

1. Turn on the TV and press the [Settings] button on your TV remote.
Select [All Settings] in the [Settings] menu.

Screen to enter all settings after pressing the setting button on the remote control

2. Select [General] and then [OLED Care].

selecting OLED Care from the general menu

3. Select [Device Self Care].

selecting device self care

4. Select [Energy Saving Step].

choosing an energy saving step

5. Select [Energy Saving Step Stage] and set [Maximum] to [Off].

setting the energy saving step to off

➔ Enabling [Energy Saving] in [2020 WebOS 5.0].

Press the setting button on the TV remote and select [All Settings] → [Picture] → [Energy Saving] → [Maximum] → [Off].

1. Turn on the TV and press the [Settings] button on your TV remote.
Select [All Settings] in the [Settings] menu.

Screen to enter all settings after pressing the setting button on the remote control

2. Select [Picture] and then [Energy Saving] and set [Maximum] to [Off].

Set energy saving maximum to off

Is Auto Energy Saving on?

➔ Disable [Auto Energy Saving] in the TV Settings menu.


➔ Running [Energy Saving] in the Settings menu

Press the setting button on the TV remote and select [All Settings] → [Picture] → [Energy Saving] → [Auto] → [Off].

1. Turn on the TV and press the [Settings] button on your TV remote.
Select [All Settings] in the [Settings] menu.

Screen to enter all settings after pressing the setting button on the remote control

2. Select [Picture] and then [Energy Saving] and set it to [Off].

changing the energy saving step from auto to off

Does the screen remain dimmed even after disabling the Energy Saving?

➔ Select [Standard Picture] for [Picture Mode] in the TV Settings mode.

The brightness of the screen varies depending on the mode selected.


➔ Running [Picture Mode] in the Settings menu

Press the setting button on the TV remote and select [All Settings] → [Picture] → [Picture Mode Settings] → [Picture Mode] → [Eco] → [Standard Picture].

※ It is necessary to set the desired picture mode every time there is a change in the input mode,
as the picture mode settings (brightness/quality) may differ depending on the video input (digital broadcasting, HDMI, etc.).

This guide was created for all models, so the images or content may be different from your product.

*Required question