Help Library: Help Library: How to connect Matter devices to the ThinQ app

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    <p class="info-desc">
        Matter is a global communication standard that lets you control smart home devices from multiple manufacturers with a single app.<br>
        You can even connect one Matter-certified device to multiple platforms and control multiple Matter devices simultaneously.
    </p>    
<div class="tip-box">
<strong class="tip-tit">Make sure to check the following before connecting your TV and Matter device with the ThinQ app.</strong>

<div class="con-view">
            • Your TV must support the hub feature in order to control your Matter device.
</div>
        
<div class="con-view">
            • To control your Matter device from the ThinQ app and TV, the connected Matter device and TV must be on the same network and in the same home in the ThinQ app.
</div>
        
<div class="con-view">
            • The account on your TV and the account in the ThinQ app must be the same to register and use your Matter device.
</div>
</div>
    
<div class="img-only">
        <img alt="Recognize Matter-enabled TVs by the Matter icon on the home screen" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=bAjcnpj9n2pH4zZ5zkMxqg&amp;portalId=P1">
    </div>
    
<h2 class="tit">Try this.</h2>
    <p class="txt-idt">
        1. Connect your TV to the ThinQ app.
    </p>    <p class="txt-idt">2. Set up your TV as an LG Hub for your Matter device in order to use your Matter device remotely from the ThinQ app.</p>    
<div class="img-only">
        <img alt="Select the TV card in ThinQ, tap LG ThinQ TV Settings, and in the menu that appears, set the Matter device Home Hub settings to Enabled." src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=HeJcoufhMFwF8b5JJ5gN2g&amp;portalId=P1"><br>
        <img alt="[Set up LG Hub] and select [Go To Settings]" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=aF08KbFnnPulHfDE2Xp5w&amp;portalId=P1">
    </div>
    <p class="txt-idt">3. Connect your Matter device to the ThinQ app.</p>    <p class="info-desc idt">➔ Scan the QR code on your Matter device to connect it with the ThinQ app</p>    <p class="txt-idt">① From the home screen, tap [Add a Device] and select [Scan QR]</p>    
<div class="img-only">
        <img alt="Select Add a Device from ThinQ and proceed to Scan QR." src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=2LdM8vAtSWsrwvnXlpTnVw&amp;portalId=P1">
    </div>
    <p class="txt-idt">② Scan the QR code on your Matter device and follow the instructions to add the device.</p>    
<div class="img-only">
        <img alt="After scanning the QR code using ThinQ, check the card of the Matter device you just registered." src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=gTLLWOpBAeTAJebfllnow&amp;portalId=P1">
    </div>
    <p class="info-desc idt">➔ Connecting directly using your Matter device's setup code.</p>    <p class="txt-idt">① From the home screen, tap [Add a Device] and select [Select Device].</p>    
<div class="img-only">
        <img alt="Select Add a Device from ThinQ and proceed to Select Device" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=WLMGoEMEnlXAPKjCH994hA&amp;portalId=P1">
    </div>
    <p class="txt-idt">② Select [Add Matter device] at the bottom of the list and enter the
        setup code of the device or package, and follow the instructions to add the device.
    </p>    
<div class="img-only">
        <img alt="Select [Add a Matter device] and enter the setup code." src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=2ROLl9zBsx8E6g6DFmwag&amp;portalId=P1">
    </div>
    <p class="txt-idt">4. Tap the Matter device card on the ThinQ home screen, or you can use your device from the TV home hub screen.</p>    
<div class="img-only">
        <img alt="Tap the Matter device card on your ThinQ and now you can control the device." src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=quQswMFBhmfu86e502UZQ&amp;portalId=P1">
    </div>
<p class="help-txt">This guide was created for all models, so the images or content may be different from your product.</p></div>

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How to connect Matter devices to the ThinQ app

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