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[LG TV] How to find the User Guide and TV model name

Troubleshooting

The user guide for your TV can be found in the Support menu of the device.
Additionally, the user guide is available on the LG Electronics homepage: [Support] tab → [Manuals & Software] → Enter your TV model number.

Try this

How to view the User Guide from your TV menu

TVs released in 2023 and later [webOS23 ~ ]: Remote control Settings [ Settings icon] button → All Settings [All Settings icon] → [Support] → [User Guide]

TVs released in 2020 and later [webOS6.0/ 22]: Remote control Settings [ Settings icon] button → All Settings [All Settings icon] → [Support] → [User Guide]

TVs released in 2019 and later [webOS4.5/ 5.0]: Remote control Settings [ Settings icon] button → All Settings [All Settings icon] → [Support] → [User Guide]

TVs released in 2018 and earlier[ ~ webOS4.0]: Remote control Settings [ Settings icon] button → All Settings [All Settings icon] → [User Guide]

Navigating to the User Guide on a webOS24/25 TV (released from 2024 onward)

1. Press the remote control Settings [ Settings icon] button. Select the All Settings [All Settings icon] button from the quick menu.

After pressing the remote control Settings button, select the All Setting button from the TV’s quick menu.

2. Choose the [Support] tab and select User Guide.

After choosing the Support tab, select User Guide.

3. Here you can view the contents of the User Guide.

Contents of the TV User Guide is shown on screen.

How to check your TV’s model name

You can easily check your TV’s model name using a shortcut button on the remote control.

1. Press the mute [mute] button on the remote control three times in succession.

The mute button on the remote control is being pressed three times in succession.

2. Check the model name, serial number and webOS version of your TV on screen.

The TV’s model name, serial number and webOS version is being displayed on screen.

You can also check the information label on the TV’s back panel for the model name.

The TV’s information label is located on the left side of the back panel.

The label can be located on either the right side or the left side of the back panel.

The TV’s information label is located on the right side of the back panel.

This guide was created for all models, so the images or content may be different from your product.

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