Causes and Symptoms
- The Ambient Sound mode is turned on.
Try this
Touch and hold the left or right earbud to enable or disable the feature.
On the TONE Free app, you can turn on or off the Ambient Sound and the intensity can be adjusted in 3 levels.
Earbuds settings
1. Touch and hold the left or right earbud to enable or disable the feature.
2. Go to the TONE Free app and set the [Ambient Sound] mode.
TONE Free App settings
1. Launch the TONE Free App.
2. Tap the screen to activate the [Ambient Sound].
3. Adjust the intensity level.
Wait! Here are more tips
※ When the Ambient Sound mode is activated, you may suddenly hear loud ambient sounds, so adjust the intensity level.
※ This feature may not work properly when there is not enough ambient sound.
(For example, you may hear a distant sound such as a horn more vividly than the sound of people talking around you.)
※ When Ambient Sound is activated, ambient sounds may come through the microphone of the earbuds.
Hissing sounds such as wind sounds may be heard continuously.
※ This feature may not work properly when there is not enough ambient sound.
(For example, you may hear a distant sound such as a horn more vividly than the sound of people talking around you.)
※ When Ambient Sound is activated, ambient sounds may come through the microphone of the earbuds.
Hissing sounds such as wind sounds may be heard continuously.
This guide was created for all models, so the images or content may be different from your product.
