Help Library: Help Library: [LG refrigerator refrigeration] Food stored in the refrigerator compartment is frozen.

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<p class="info-subject">Is food stored in the refrigerator compartment frozen? Is the food with lots of moisture, such as fruits, vegetables, and tofu, stored in the refrigerator frozen?</p><p class="info-desc">
There is an outlet from which cold air comes out in the very back of the shelves in the refrigerator compartment.<br>
There is where cold air of almost 0℃ comes out, so if you store food near the outlet, the food may become frozen.
</p>
<h2 class="tit">Causes and Symptoms</h2>

<li>The temperature of the refrigerator compartment is set too low (0 to 1℃).</li>

<li>The food is stored near to where the cold air is emitted.</li>

<li>The refrigerator compartment is filled with food up to the top so the temperature sensor is blocked.</li>
</ul>

<h3 class="sub-tit">Is the refrigerator compartment temperature set to low temperature in [High] (0 to 1℃)?</h3>
<p class="info-desc">➔ Set the temperature of the refrigerator compartment higher to [Moderate] or [Low] (3 to 6℃) so the food is not frozen.</p>
<div class="img-only">
<img alt="Refrigeration Temperature Control" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=YrYQ3CD8N0L5lULZY0rzlQ&amp;portalId=P1">
</div>

<h3 class="sub-tit">Have you stored food in the upper shelf of the refrigerator compartment?</h3>
<p class="info-desc">➔ Store food in the lower shelf or the vegetable drawer.</p><p>
There is an area where cold air comes out in the very back of the upper shelf in the refrigerator compartment.<br>
Store food that contains moisture and is easily frozen, such as fruits, vegetables, and tofu, in the lower shelf or the vegetable drawer.
</p>
<div class="img-only">
<img alt="Cold air comes out from the inside of the refrigerator" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=1ErlYPSA7elDVc3kCHx85w&amp;portalId=P1">
</div>

<h3 class="sub-tit">Is the food blocking the temperature sensor so that the refrigerator cannot detect the temperature properly?</h3>
<p class="info-desc">➔ Organize food so that it will not touch the top of the refrigerator.</p><p>
A temperature sensor is usually located in the upper section of a refrigerator compartment.<br>
If the temperature sensor is blocked by food, the refrigerator may consider the temperature of the refrigerator too high and generate more cold air, lowering the temperature excessively.
</p>
<div class="tip-box">
<strong class="tip-tit">Wait! Find out more.</strong>

<div class="con-view">
The location of temperature sensors may differ depending of the particular machine.<br>
If you use a side-by-side refrigerator, a temperature sensor is usually located in the back of the shelf close to the top of the refrigerator compartment.
</div>

<h3 class="sub-tit">Is the refrigerator located where the ambient temperature is low, or outside, such as on a balcony?</h3>
<p class="info-desc">➔ A refrigerator works best in a location where the temperature is between 5℃ and 43℃.</p><p>
If you install a refrigerator in a location that is too cold, food may be frozen regardless of the temperature set for the refrigerator compartment.<br>
If you installed a refrigerator outside, such as on a balcony, we recommend moving it indoors where it will be less affected by the ambient temperature.
</p>
<div class="img-only">
<img alt="Refrigerator installed at 5 to 43 degrees indoors" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=lQm3woR6Sc0Gxb9ozC7IUA&amp;portalId=P1">
</div>

<p class="help-txt">This guide was created for all models, so the images or content may be different from your product.</p></div>

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[LG refrigerator refrigeration] Food stored in the refrigerator compartment is frozen.

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