Help Library: Help Library: [LG refrigerator water purifier] The dispenser (water purifier) suddenly stopped dispensing filtered water or cold water.

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<div class="content-service-view">
        <p class="info-desc">
If the 'raw water connection feed valve' and the intermediate valve for care service are locked, water will not be dispensed.<br>
If the product has been transferred/installed or if water is not coming out since the technician’s visit for care service, it is necessary to check if the valve is open.<br>
If water won’t dispense after selecting [Filtered water] or [Cold water] on the dispenser, inspect the 'raw water connection feed valve' and the intermediate valve for care service.
</p>

<h2 class="tit">Try this</h2>
        
<h3 class="sub-tit">Is the valve that supplies the water locked or is the water supply valve from the main water line locked?</h3>
        <p class="info-desc">➔ Check that the water valve or the water supply valve inside the sink is open.</p>
        
<h3 class="sub-tit">Check whether the water supply tube is kinked or bent.</h3>
        <p class="info-desc">➔ If the hose of the water purifier refrigerator is faulty, or there is a leak in the water connection, lock the water supply valve and request a service call immediately.</p>        
<div class="img-only">
            <img alt="Opening the sink drain valve" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=sb8dQ2Cp7HEuiJMbcXCIg&amp;portalId=P1">
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If the purifier is connected to groundwater, the water filter may become clogged quickly.
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<p>Groundwater contains a lot of impurities such as calcium.<br>
A smooth water supply may be interrupted by connecting the refrigerator to groundwater, as the water filter can become clogged quickly.<br>
Replace the water filter with a new one.</p></div>

<p class="help-txt">This guide was created for all models, so the images or content may be different from your product.</p>    </div>

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[LG refrigerator water purifier] The dispenser (water purifier) suddenly stopped dispensing filtered water or cold water.

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