If the laundry is stuck on one side or is not level, the spin cycle may not be possible.
At this time, in order to solve the imbalance issue with the laundry, water may be supplied so that the unwinding motion can be operated.
Additionally, with the automatic tub clean function, a jet spray may be supplied to remove foreign objects remaining in the tub during spinning.
For some models, water may come out of the jet spray when selecting TurboWash at water levels 1-3.
Causes and Symptoms
- The spin cycle is not available.
- During the spin cycle, water comes out and rinse occurs repeatedly.
- During the spin cycle, water comes out of the sky blue jet spray.
Try this
Does it spin slowly or simply stop spinning?
➔ If the laundry is stuck on one side or not level, the spin cycle may not operate and the washing machine may stop.
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Laundry nets: It is recommended to use a laundry net suited to the amount and size of each type of laundry, adding laundry to the point of filling only 2/3 of the laundry net.
When using a laundry net, avoid washing the net separately, and wash at least 2 or 3 laundry nets with different clothing types.
Incorrect laundry net use may cause damage to the washing machine and laundry or excessive vibration or noise. -
Duvets: If you wash two or more duvets or wash a duvet together with normal laundry, they may become tangled or stuck on one side due to differences in the materials.
Wash one duvet at a time using the Bedding course. -
Normal laundry: If you add excessive amounts of laundry or the laundry becomes tangled, the laundry may become stuck on one side.
If the laundry becomes stuck on one side, remove some of the laundry, evenly spread the remaining laundry and operate the washing machine again. - A small amount of normal laundry: If you add too small an amount of laundry, the laundry may become stuck on one side. Add more laundry, evenly spread the laundry and operate the washing machine again.
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Puffer jackets: For bulky and light laundry, washing the laundry without it being submerged under water may damage the fabric or cause the laundry to become stuck on one side.
Wash the laundry after submerging it under water. -
Knitwear: If small laundry absorbs lots of water, washing only 1 piece can cause the laundry to become stuck on one side.
Wash two or more knitwear at a time. -
Laundry balls: Adding excessive laundry balls may cause abnormal vibration and noise
Add only the number of laundry balls recommended by each laundry ball manufacturer.
When washing laundry such as laundry nets and large duvets, etc., which can easily become stuck on one side, noises may often occur.
If a noise is not heard during the spin cycle with an empty tub, the product is operating normally.
Does a vibration occur or is noise heard the spin cycle?
→ Check if the washing machine is level.
If the washing machine is not level, the tub is lopsided and noises can easily occur.
Also, if the floor is not solid or is sloped and slippery, the washing machine may move or vibrate more during operation.
Leveling method
Turn it counterclockwise to increase the height.
Is water supplied during the spin cycle? Does the washing machine return to rinse or repeatedly rinse?
→ If the laundry is stuck on one side during spinning, water is supplied to operate the unwinding motion in order to level the laundry.
When the unwinding motion operates (up to 2 times), the spin time will increase (by approximately 10 minutes), and when the imbalance issue is solved during operation, the washing machine enters the spin cycle normally.
If the problem recurs continuously, evenly spread the laundry and start the spin cycle.
Does water come out of the sky blue part (right side of the detergent dispenser) during the spin cycle?
→ The automatic tub clean function is in operation.
The automatic tub clean function washes off detergent and foreign objects remaining in the tub using a jet spray during spinning.
If the rotation speed for the spin cycle is low, water is sprayed and then the rotation speed for the spin cycle is increased for final the spin cycle, so it does not affect the spin performance.
Water is sprayed for approximately 1 minute in the middle of the spin cycle.
2. It does not operate when carrying out Rinse+Spin or Spin Only.
3. It does not operate when the TurboWash option is selected.
4. It operates only with Normal cycle, Safe, Pre-wash+Normal cycle, Sanitary cycle 40°C and Sterilize 60°C (Heater models only).
5. It operates only at water levels 1 to 6 from among the applied courses.
6. In case the water pressure is high or there is a lot of laundry, it does not operate in order to prevent water splashing.
→ The TurboWash function is in operation.
The TurboWash function is a function that saves time and energy by using a jet spray for washing. For some models, when you select the TurboWash option at water levels 1 to 3, water may come out of the jet spray during spinning.
This guide was created for all models, so the images or content may be different from your product.
