Find helpful information about your LG Product through our Help Library. Find helpful information about your LG Product through our Help Library.

Help Library

Find helpful information about your LG product

[LG Styler odor] I can smell a strange musty odor during Styler operation.

Troubleshooting

I can smell a strange musty odor during operation.

After styling heavily soiled clothing, a slight odor may remain.
New products may have a particular plastic odor.

Try this

How to check

1. Open the Styler door, remove the fragrance sheet, and ventilate the Styler.
2. Empty the water supply tank and drainage tank, and refill the water supply tank with fresh water.
3. Wipe the inside of the Styler with a clean towel.
4. Remove any dust that is attached to the dust filter.
5. Run the [Sterilize] cycle once without putting any clothes inside the Styler.
6. When the operation has finished, open the Styler door to ventilate it.
7. Put the fragrance sheet in place and use the Styler.

Warning!

If the Styler is operated without a fragrance sheet, or if the clothes already have a strong smell, the smell may not disappear from the Styler after the cycle ends or the fabric itself may smell.

This guide was created for all models, so the images or content may be different from your product.

*Required question