Help Library: Help Library: [LG Front load washing machine leakage] There is leakage on the floor at the back of the washing machine.

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<p class="info-desc">
If a faucet or sewer is behind the machine, it may cause a backflow from the sewer or leakage from the faucet.<br>
Check the water drain hose (sewage) and faucet at the back of the machine according to the information below.<br>
If you exceed the recommended amount of detergent or use detergent intended for top load washing machines, it may cause excessive foaming which can lead to water leakage at the back of the product.
</p>
<h2 class="tit">Try this</h2>

<h3 class="sub-tit">When draining, does a large amount of water flow out from the back of the washing machine?</h3>
<p class="info-desc">➔ A large amount of water may spill onto the floor if the sewage is blocked causing a backflow, or if the drain hose has fallen out of the drain or is not properly inserted.</p><p>
Check if the drain is clogged.<br>
If the drain hose has fallen out, insert it completely.
</p>
<h3 class="sub-tit">Does water leak from the faucet or water supply hose?</h3>
<p class="info-desc">➔ If the water supply hose connection or the faucet leaks, separate and reconnect it.</p>
<h3 class="sub-tit">Does the rear leak occur only once in a while or show signs of leakage at the back of the machine?</h3>
<p class="info-desc">➔  Using more than the recommended amount of detergent may cause leakage at the back of the machine as a result of excessive foaming.</p><p>Ensure that you add the recommended amount of detergent to the drum in order to stop problems caused by excessive foam.</p><p class="txt-idt">
<strong>1. Use a detergent made specifically for front load washing machines.</strong><br>
Drum-specific washer detergents are developed specifically for front load washing machines, so it is recommended that for best performance you use a drum-specific detergent rather than a general/all-purpose detergent.
</p><p class="txt-idt">
<strong>2. Do not exceed the MAX line when adding detergent.</strong><br>
Do not exceed the MAX line for liquid detergents, as excessive use may cause excess foaming and leakage.
</p>
<div class="img-only">
<img alt="Explanation of aligning the MAX line with detergent injection" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=DkZvnPquIuywn2yz5Q24oA&amp;portalId=P1">
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<p class="txt-idt">
<strong>3. Check the recommended amount of detergent before use.</strong><br>
The recommended amount of detergent is enough to clean your laundry effectively.<br>
Detergent recommendations vary by product, so please only use the recommended amount of detergent.
</p>
<div class="img-only">
<img alt="Description of the recommended amount of detergent" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=UfutfhAdS6eCnw8RNc5Xug&amp;portalId=P1">
</div>

<div class="tip-box">
<strong class="tip-tit">Warning!</strong>
<p>
If you add more than the recommended amount of detergent, undissolved detergent may accumulate in the machine, causing odors.
</p></div>

<p class="help-txt">This guide was created for all models, so the images or content may be different from your product.</p></div>

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[LG Front load washing machine leakage] There is leakage on the floor at the back of the washing machine.

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