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[LG Monitor] Ergo stand is not in level to the ground

Troubleshooting

Applicable model : 27QN880 32UN880 27GN880 27GN88A 27UN880 32UN88A 32BN88U 27BN88Q 27BN88U 34WN780 34BN780

Causes and Symptoms

  • Ergo stand is fixed without levelness to the ground.

Advantages of the LG Ergo product

This is a human engineering design applied product for users to adjust the monitor at desired angle and direction.
Left/right swivel can be changed by max 280 degrees and up/down tilt can be adjusted by max 25 degrees.

Left/right swivel can be changed by max 280 degrees and up/down tilt can be adjusted by max 25 degrees

You can also use the pivot function that can switch the vertical/horizontal orientation by turning it 90 degrees.

You can also use the pivot function that can switch the vertical/horizontal orientation by turning it 90 degrees.

Try this

How to adjust the levelness of the Ergo stand screen

➔ After moving the product or adjusting the position, sometimes, the levelness of the screen can be off.
In this case, grab the side and slowly move it up and down to adjust the levelness.

How to adjust the levelness of the Ergo stand screen

※ If you still experience the same issue after following the steps above, have your monitor checked by an LG Electronics service technician.

This guide was created for all models, so the images or content may be different from your product.

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