Help Library: Help Library: [LG air conditioner remote control] [Portable/window] The air conditioner sometimes works and sometimes doesn't work

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<div class="content-service-view">
        
<h2 class="tit">Try this</h2>
        
<h3 class="sub-tit">
            
<span class="num">1</span>Operate the remote control by pointing it at the receiver.
        </h3>
        <p class="info-desc idt">➔ Reception within 45 degrees to the left and right based on the receiver is available.
        </p>        
<div class="img-only">
            <img alt="Display the battery status location on the top of the remote control panel (45 degrees to the left and right within 5 m, forward within 7 m)" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=WfueGj2m6WGgQcsoYosw&amp;portalId=P1">
        </div>
        
<h3 class="sub-tit">
            
<span class="num">2</span>Is the remote control display turned off?
        </h3>
        <p class="info-desc idt">➔ If the remote control display remains off even after you press the Power button,
            replace the batteries.</p>        <p>If the display does not turn on or the screen turns on and off after replacing the batteries, the remote
            control is malfunctioning, so replace it.</p>        
<div class="img-only">
            <img alt="Low battery in remote control - Disable button - Replace battery - Battery charged" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=yOtI3gKPM0gss15609qQ&amp;portalId=P1">
        </div>
        
<h3 class="sub-tit">
            
<span class="num">3</span>If the remote control display is turned on normally, check the transmitter on the
            remote control using your cell phone.
        </h3>
        <p class="info-desc idt">➔ You can check if the signal on the remote control is normal using the camera function
            of your cell phone. (Some models including iPhones are not supported)</p>        <p>If the remote control has no problem, the receiver should be checked.</p>        
<div class="img-only">
            <img alt="Checking the remote control signal using a mobile phone camera" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=HEz2j1Y8sshehHu0GQ&amp;portalId=P1">
        </div>
        
<h3 class="sub-tit">
            
<span class="num">4</span>Recognition is not performed well if there is a three-wavelength fluorescent lamp
            nearby.
        </h3>
        <p class="info-desc idt">➔ Check after turning off the three-wavelength fluorescent lamp.<br>At this time, if
            the remote control works well, there is no problem with the product.</p>        
<div class="img-only">
            <img alt="Poor reception due to the three-wavelength lamp" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=BOCTF9BwrLw0NXb9XFPWAw&amp;portalId=P1">
        </div>
        
<div class="tip-box">
            <strong class="tip-tit">Note</strong>
            
<div class="con-view">
                Separating and storing batteries separately when you do not use the remote control for a long period of
                time can prevent the batteries from discharging and causing a remote control failure.<br>
                * If the remote control is not used for a long period of time with the batteries inserted, battery fluid
                may leak and cause a remote control failure.
            </div>
            
<div class="img-only">
                <img alt="Remove the batteries from the remote control" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=Erprbm7QUwYH5xKKnRllw&amp;portalId=P1">
            </div>
            
<div class="con-view">
                Ex) A picture showing battery fluid leaking out
            </div>
            
<div class="img-only">
                <img alt="Appearance when leaking fluid" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=L59fwgoPigZ8thrRUnxFg&amp;portalId=P1">
            </div>
        </div>
        <p class="help-txt">This guide was created for all models, so the images or content may be different from your
            product.</p>    </div>

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[LG air conditioner remote control] [Portable/window] The air conditioner sometimes works and sometimes doesn't work

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