Help Library: Help Library: [LG Air Conditioner Remote Controller] I cannot turn it on with a wireless remote controller

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<div class="content-service-view">
        <p class="info-subject">Doesn’t the product operate even if you press the 
<span class="lg-red">On/Off</span> button on the remote control?</p>        
<h2 class="tit">Causes and Symptoms</h2>
        
<ul class="cause-list">
            
<li>The remote control batteries are discharged.</li>
            
<li>The circuit breaker has tripped.</li>
            
<li>This remote control is not the one that was provided at the time of purchasing the product.</li>
            
<li>A three-wavelength fluorescent lamp has failed.</li>
            
<li>It is necessary to check the remote control of the air conditioner.</li>
        </ul>
        
<h2 class="tit">Try this</h2>
        
<h3 class="sub-tit">Is the remote control display turned off?</h3>
        <p class="info-desc idt">➔ Replace the batteries.</p>        <p>If the remote control display is turned off even if you press the 
<span class="lg-red">On/Off</span> button, replace the batteries, and if the display does not turn on or the screen turns on and off after replacing the batteries,<br>
            replace the remote control as it is a remote control failure.</p>        
<div class="img-only">
            <img alt="No battery - Press the Stop button and replace the battery. Check the battery" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=tJr3EwrJBonNDuUYB7MDA&amp;portalId=P1">
        </div>
        
<h3 class="sub-tit">If the remote control display is normal, check the remote control using your cell phone.</h3>
        <p>
            You can check for remote control failure using the camera function of your cell phone.<br>
            (Some models including iPhone are not supported)<br>
            If the light flashes when you press a button on the remote control towards the cell phone camera, the remote control is normal and the air conditioner body should be inspected.
        </p>        
<div class="img-only">
            <img alt="With the camera shooting function of your Android cell phone activated, point the camera lens at the top of the remote control." src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=THADTcpaYiDwYBC1ADq9A&amp;portalId=P1">
        </div>
        
<h3 class="sub-tit">Has the circuit breaker for the air conditioner tripped?</h3>
        <p class="info-desc idt">➔ If the circuit breaker for the air conditioner has tripped, the remote control does not respond even if you press a button.</p>        
<div class="img-only">
            <img alt="Circuit breaker for the home, Commercial circuit breaker Image" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=m6inhRnSDRr4qP33fdA&amp;portalId=P1">
        </div>
        
<h3 class="sub-tit">Is that remote control the one that you received at the time of purchasing the product?</h3>
        <p>
            The power and temperature control on the remote control are available for common use, but your remote control is not manufactured by LG Electronics or is a remote control for another product,<br> and it may not be compatible or some functions may not be available.<br>
            If a ringing signal sound is not heard from the main body when you press a button on the remote control, this function is not available in the relevant model.<br>
            ex) left/right wind, up/down wind, dust status, amount of power, heating, heater, Reservation button, etc.
        </p>        
<h3 class="sub-tit">Check for three-wavelength fluorescent lamp failure.</h3>
        <p>
            The remote control may not work in places which are under strong lighting, such as a three-wavelength fluorescent lamp or neon sign.<br>
            If the remote control works well after testing it after turning off the three-wavelength fluorescent lamp, it may be a three-wavelength fluorescent lamp failure.
        </p>        
<div class="tip-box">
            <strong class="tip-tit">Note</strong>
            
<div class="con-view">
                Separating and storing batteries separately when you do not use the remote control for a long period of time can prevent the batteries from discharging and causing a remote control failure.<br>
                * If the remote control is not used for a long period of time with the batteries inserted, battery fluid may leak and cause a remote control failure.
            </div>
            
<div class="img-only">
                <img alt="Remove battery from remote control" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=aCZ340cyBIviCKQgYiHaw&amp;portalId=P1">
            </div>
            
<div class="con-view">Ex) A picture showing battery fluid leaking out</div>
            
<div class="img-only">
                <img alt="A picture showing remote control battery fluid leaking out" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=AlckXpOr6yhUe5H3CHAuyQ&amp;portalId=P1">
            </div>
        </div>
        <p class="help-txt">This guide was created for all models, so the images or content may be different from your product.</p>    </div>

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[LG Air Conditioner Remote Controller] I cannot turn it on with a wireless remote controller

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