Help Library: Help Library: [LG Air Conditioner Louver] The air outlet vent of the air conditioner does not open. Louver does not open

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<h2 class="tit">Causes and Symptoms</h2>
        
<ul class="cause-list">
            
<li>Wrong selection of the wind direction.</li>
            
<li>While heating operation is in progress, there is ongoing pre heating or defrosting operation.</li>
            
<li>An error has occurred.</li>
        </ul>
        
<h2 class="tit">Try this</h2>
        
<h3 class="sub-tit">Did you try to adjust the wind direction?</h3>
        <p class="info-desc idt">➔ Adjust the wind angle upward, downward, left and right.</p>        <p>
            If only the louver is not opened while there is heating or cooling, then use a remote controller and press
            the wind direction and wind angle buttons to adjust the wind direction.<br>
            If the louver still does not move, then it might mean that it malfunctions.
        </p>        
<div class="img-only">
            <img alt="The wind direction button of the LCD type wired remote control. The wind angle control button on the wireless remote control" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=PnVfriOsW745KcOeNZkqcw&amp;portalId=P1">
        </div>
        
<h3 class="sub-tit">Are you using heating?</h3>
        <p class="info-desc idt">➔ During pre heating or defrosting, in order to prevent cold wind, the louver is fixed
            upward and thus not moved.</p>        <p>After pre heating is finished, the louver is opened properly, starting heating operation.</p>        <p class="txt-idt">※ The defrosting and preheating display may differ by model.</p>        
<div class="img-only">
            <img alt="The preheating/defrosting icon on the main body of the air conditioner is lit. A preheating and defrosting message displayed on the wired remote control panel" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=bhXK3Z8jIoXOKQtyS0Zg&amp;portalId=P1">
        </div>
        
<h3 class="sub-tit">Is the LED for the ceiling mounted air conditioner blinking?</h3>
        <p>
            While saying cooling or heating is failed, if the LED lamp blinks, then it means that there is an error and
            in order to check where the problem is, you must check the interval and the number of times of LED lamp
            blinking.<br>
            Turn off the main circuit breaker and turn it on after 3 minutes and use it again.
        </p>        
<div class="img-only">
            <img alt="Turning off the air conditioner main circuit breaker" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=1ouLoH8zzXGNiQaedmdHwQ&amp;portalId=P1">
        </div>
        
<div class="tip-box">
            <strong class="tip-tit">How to check error code</strong>
            
<div class="con-view">
                Depending on the number of blinking, you can check the areas to be repaired and its cause ahead of
                time.<br>
                the red LED indicates an error in the single digit while the green LED indicates an error in the double
                digits.
            </div>
            
<div class="con-view">
                
<span class="lg-red">How to handle the error depends on the error number.</span>
            </div>
            
<div class="img-only">
                <img alt="An example of error code CH23 displayed on 4-way and 2-way air conditioners. Both A Type panel and B Tpe panel blink twice in green and three times in red in sequence." src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=M7ufxpty8onUDo6ekw9KDA&amp;portalId=P1"></div><br>
            
<div class="img-only">
                <img alt="Example of displaying error code CH23. The red lamp flashes 3 short times and 2 long times. The filter cleaning reminder lights up in green." src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=WheheBVv8D0pTZDATMGlnA&amp;portalId=P1">
            </div><br>
            
<div class="con-view">
                the yellow LED indicates an error in the single digit while the green LED indicates an error in the
                double digits.
            </div>
            
<div class="img-only">
                <img alt="The green lamp indicates the 1's place and the red lamp indicates the 10's place." src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=olLEqfcT6e8rqNNAnCAXHA&amp;portalId=P1">
            </div>
        </div>
        <p class="help-txt">This guide was created for all models, so the images or content may be different from your
            product.</p>    </div>

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[LG Air Conditioner Louver] The air outlet vent of the air conditioner does not open. Louver does not open

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