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[LG Air Conditioner] Noise Guide: Normal vs Abnormal Noises

Troubleshooting

Are you wondering if a sound from your air conditioner is normal?

Your air conditioner consists of many components, and each component can produce sound during operation.
Below, you can listen to sound recordings to identify the source of the noise and find out how to address it.

※ The volume of the recordings has been amplified so you can hear the sounds more clearly.

Normal Operating Sounds

Outlet vent louver operation

Thudding

When the parts that direct the airflow adjust their positions, thudding sounds may occur.
This is a normal operating sound that occurs at the beginning of use or when changing the wind direction.
This sound is produced as the louvers move through different angles for precise positioning, so there is no need for concern.

Plastic expansion

Snapping

Snapping noise may occasionally occur due to sudden temperature changes within molded plastic.
This is similar to the thermal expansion "popping" sounds from a TV.
Please rest assured, this is a normal operating sound resulting from the internal components of the air conditioner reacting to temperature changes.

Drain pump

Gurgling

When the drain pump operates, you may hear gurgling sounds as well as the sound of the motor turning.
These are normal operational noises.

Wall-Mounted AC Relay

click/clunk

The wall-mounted AC’s indoor unit supplies power to the outdoor unit via its power relay.
During this process, the indoor unit relay turns on every two hours and preheats the outdoor unit.
This is a normal operating sound.

Bearing operation

Swishing

When the AC is operating at low fan speed, you may notice a swishing sound.
This is a normal operating noise, which may sound louder at night when it is quiet.

Indoor unit refrigerant

Hissing / Gurgling

When the AC is operating at low fan speed, you may notice hissing and gurgling sounds.
These are normal operating noises, which may sound louder at night when it is quiet.

Concealed drain hose

Water dripping noise

You may hear water dripping sounds from the indoor unit shortly after turning it off.
This noise occurs at the bend of the drain hose. You can reduce the noise by extending the length of the drain hose.
However, this is normal operating noise, so please rest assured.

Exposed drain hose

Thudding

The exposed drain hose may hit the wall and generate noise when the wind blows.
This is common noise, but it can be reduced by securing the drain hose.

Outdoor unit compressor frequency change

Buzzing

In inverter models, the compressor's rotational speed (frequency) changes depending on indoor and outdoor temperatures.
When the frequency changes, you may hear a buzzing noise that may vary in volume.
This is a normal operating sound associated with frequency changes, so please rest assured.

Abnormal Noise That Require Inspection

For the following types of noises, an inspection by a technician is recommended.
Please contact LG Electronics Customer Support to request a service visit.

Indoor unit fan contact noise

Rattling / Rhythmic hitting

If the indoor unit fan produces a loud 'hitting’ noise as it moves, it is making contact with the body of the indoor unit.
To resolve this issue, a service inspection is required.

Outdoor compressor vane jumping

Clunking

When the indoor temperature nears the desired temperature, the outdoor compressor may rotate at a slower speed (frequency).
A specific noise may be produced when the frequency drops to 10Hz
This noise is likely a vane jumping sound, especially if it stops after switching to Cool Power mode.
If you experience such noise, please contact LG Support.

Contact noise from outdoor unit fan

Rapid rattling

If the unit is subjected to impact or is not installed level, the fan may come into contact with the front panel, causing noise.
If you experience such noise, please request service.

Contact noise from outdoor unit pipe

Brrrrr / Drilling

If the pipe inside the outdoor unit touches the compressor or front panel, rattling noise may occur.
If you experience such noise, please request service.

Outdoor unit high frequency sound

High frequency whining

When components like compressors and motors are defective, they can cause high-frequency sounds.
If you experience such noise, please request service.

Contact noise from outdoor unit stand

Rattle / Buzz

This noise occurs as the outdoor unit and stacking shelf (or stand) were not aligned during installation and are making contact.
If you experience such noise, please request service.

This guide was created for all models, so the images or content may be different from your product.

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