Help Library: Help Library: LG TV How to use the Magic Remote for TV

<title>[LG TV] How to use the Magic Remote for TV</title>

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<div class="content-service-view">
<p class="info-desc">
The LG Magic Remote lets you point at the TV screen and navigate as intuitively as a mouse.<br/>
If the pointer doesn't appear on screen, the remote has likely lost its connection to the TV. To fix this,
re-register the remote to your TV.<br/>
If voice recognition isn't working, make sure you're using the correct button (press and hold while speaking), and
check that your TV is connected to the internet and that your region setting matches your menu language.
</p>

<h2 class="tit">How to use the Magic Remote for TV</h2>

<h3>AI Magic Remote Features (2025 Model)</h3>

<div>

<ul>

<li class="txt-idt">
<img src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=cAoJHfsTyCr7Q3fZ6SpA&amp;portalId=P1" alt="Power button on the remote" style="width: 24px; vertical-align: bottom"/>
[Power]: Turns the TV on or off.
</li>

<li class="txt-idt mt-1">
<img src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=HOxBG0OAHvaIRV42cYA3ZQ&amp;portalId=P1" alt="Home Hub button on the remote" style="width: 24px; vertical-align: bottom"/>
[Home Hub]: Accesses the Home Hub.<br/>
Press and hold to choose external input sources such as an antenna, cable, or
set-top box.
</li>

<li class="txt-idt mt-1">
<img src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=UzlCktxWmnhe2r5OpLiRA&amp;portalId=P1" alt="Easy Guide button on the remote" style="width: 24px; vertical-align: bottom"/>
[Easy Guide]: Launches the Easy Guide App. <br/>
Press and hold to open the Quick Settings menu.
</li>

<li class="txt-idt mt-1">
<img src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=tSBq6qlDLb9QBI2lS8rADA&amp;portalId=P1" alt="Guide button on the remote" style="width: 24px; vertical-align: bottom"/>
[Guide]: Opens the TV Program Guide. <br/>
Press and hold to view your saved channel list.
</li>

<li class="txt-idt mt-1">
<img src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=1EkZb7aeYQRNxfbgQSaTg&amp;portalId=P1" alt="Home button on the remote" style="width: 24px; vertical-align: bottom"/>
[HOME]: Displays recommended content, Home Hub, and the app list. <br/>
Press and hold to use the screen zoom feature.
</li>

<li class="txt-idt mt-1">
<img src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=rRthpq8goUknA9ysg4FKw&amp;portalId=P1" alt="AI button on the remote" style="width: 24px; vertical-align: bottom"/>
[AI Button]: Activates voice recognition (requires internet connection).<br/>
Press and hold, speak a command into the remote, and the TV will recognize and
execute it.
</li>

<li class="txt-idt mt-1">
<img src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=JITjkkMSF1Cmb6LHqTZxg&amp;portalId=P1" alt="More Functions button on the remote" style="width: 24px; vertical-align: bottom"/>
[More Functions / Number Key/AD/SAP]: Displays available features, number
keys, and color buttons. Press and hold to enable voice guidance or SAP
(Secondary Audio Programming).
</li>

<li class="txt-idt mt-1">
<img src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=UfrElH4bSUPZ6ETE6QrMQ&amp;portalId=P1" alt="Back button on the remote" style="width: 24px; vertical-align: bottom"/>
[Back]: Returns to the previous menu. <br/>
Press and hold to exit all on-screen displays and return to the Home menu.
</li>

<li class="txt-idt mt-1">
<img src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=V47j9HmmmbV3PbykRVMRLQ&amp;portalId=P1" alt="Volume button on the remote" style="width: 24px; vertical-align: bottom"/>
[Volume]: Adjusts the volume level.<br/>
Press and hold volume down to mute.
</li>

<li class="txt-idt mt-1">
<img src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=9hd6yGvGrTHRX3IFhCpPPA&amp;portalId=P1" alt="Quick Settings button on the remote" style="width: 24px; vertical-align: bottom"/>
[Quick Settings]: Opens the Quick Settings menu. <br/>
Press and hold to open All Settings.
</li>
</ul>
<p class="mt-1 c-gray">* Note: Service availability may vary by country.</p>              </div>
</div>
</div>
</div>
</div>

<h2 class="tit">How to use the Magic Remote for TV</h2>

<h3>AI Magic Remote Features (2021 Model)</h3>

<div>

<ul>

<li class="txt-idt">
<img src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=JHXstuo3Wp7uQYPhjEqY4Q&amp;portalId=P1" alt="Power button on the remote" style="width: 24px; vertical-align: bottom"/>
[Power]: Turns the TV on or off.
</li>

<li class="txt-idt mt-1">
<img src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=NToSJoyeEdmAumudhjjDQQ&amp;portalId=P1" alt="9 button on the remote" style="width: 24px; vertical-align: bottom"/>
[9]: Press and hold [9] to access [Quick Help].
</li>

<li class="txt-idt mt-1">
<img src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=Zjgtc7VYEs5YeAjpWG8FQ&amp;portalId=P1" alt="0 button on the remote" style="width: 24px; vertical-align: bottom"/>
[0]: Press and hold [0] to edit [Quick Access].
</li>

<li class="txt-idt mt-1">
<img src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=m6PyJVwd9Xse85s6F4oIfg&amp;portalId=P1" alt="More Functions button on the remote" style="width: 24px; vertical-align: bottom"/>
[More Functions / Number Key/AD/SAP]: Display additional remote functions.
</li>

<li class="txt-idt mt-1">
<img src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=1EkZb7aeYQRNxfbgQSaTg&amp;portalId=P1" alt="Home button on the remote" style="width: 24px; vertical-align: bottom"/>
[HOME]: Accesses Home menu on the TV screen. <br/>
Press and hold to use the Zoom feature.
</li>

<li class="txt-idt mt-1">
<img src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=cC9TzdtajoihJFbfnjGKw&amp;portalId=P1" alt="Voice Recognition button on the remoe" style="width: 24px; vertical-align: bottom"/>
[Voice Recognition]: Activates voice recognition. <br/>
Press and hold the button while speaking a command into the remote.
</li>

<li class="txt-idt mt-1">
<img src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=ICOC8AXVMWIdbpOsAC7zw&amp;portalId=P1" alt="Quick Settings button on the remote" style="width: 24px; vertical-align: bottom"/>
[Quick Settings]: Accesses the Quick Settings menu.
</li>

<li class="txt-idt mt-1">
<img src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=aXjKVtelWD0lARFVd3am9Q&amp;portalId=P1" alt="Mute button on the remote" style="width: 24px; vertical-align: bottom"/>
[Mute]: Mute the sound. <br/>
Press and hold to access the [Accessibility] menu.
</li>

<li class="txt-idt mt-1">
<img src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=OwYNc43haA7IaIyhr1BIeg&amp;portalId=P1" alt="External Input button on the remote" style="width: 24px; vertical-align: bottom"/>
[External Input]: Changes the input source.<br/>
Press and hold to access the [Home Dashboard].
</li>

<li class="txt-idt mt-1">
<img src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=Wj6OWEWzL5GJDIRCnqow&amp;portalId=P1" alt="Back button on the remote" style="width: 24px; vertical-align: bottom"/>
[Back]: Returns to the previous screen. <br/>
Press and hold to exit all on-screen displays.
</li>
</ul>
<p class="mt-1 c-gray">
* Note: Some features, such as voice recognition, require an internet
connection. Older remote models may not support these features. Service
availability may vary by country.
</p>              </div>
</div>
</div>
</div>
</div>

<h2 class="tit">How to use the Magic Remote for TV</h2>

<h3>AI Magic Remote Features (2020 Model)</h3>

<div>

<ul>

<li class="txt-idt">
<img src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=1LwNiBLSlogAezYVmaLQbw&amp;portalId=P1" alt="Power button on the remote" style="width: 24px; vertical-align: bottom"/>
[Power]: Turns the TV on or off.
</li>

<li class="txt-idt mt-1">
<img src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=8CtEJyOfV7RhtbL3hXO7bg&amp;portalId=P1" alt="Set-Top Box button on the remote" style="width: 24px; vertical-align: bottom"/>
[STB Power]: Turns the Set-Top Box on or off.
</li>

<li class="txt-idt mt-1">
<img src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=ik9TK6p05VxbsLWbEHUjg&amp;portalId=P1" alt="More Functions button on the remote" style="width: 24px; vertical-align: bottom"/>
[More Functions / Number Key/AD/SAP]: Displays additional remote functions.<br/>
Press and hold to enable SAP (Secondary Audio Programming).
</li>

<li class="txt-idt mt-1">
<img src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=NbSqbxM7mbXlkiEXqGA&amp;portalId=P1" alt="Home button on the remote" style="width: 24px; vertical-align: bottom"/>
[HOME]: Accesses the Home menu. <br/>
Press and hold to view the [Recents] list.
</li>

<li class="txt-idt mt-1">
<img src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=EuwRMiw1IHdtXuRuTIS5Ug&amp;portalId=P1" alt="Voice Recognition button on the remote" style="width: 24px; vertical-align: bottom"/>
[Voice Recognition]: Accesses recommended content. <br/>
Press and hold the button while speaking a command into the remote.
</li>

<li class="txt-idt mt-1">
<img src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=aXjKVtelWD0lARFVd3am9Q&amp;portalId=P1" alt="Mute button on the remote" style="width: 24px; vertical-align: bottom"/>
[Mute]: Mutes the sound. <br/>
Press and hold to access the [Accessibility] menu.
</li>

<li class="txt-idt mt-1">
<img src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=Wj6OWEWzL5GJDIRCnqow&amp;portalId=P1" alt="Back button on the remote" style="width: 24px; vertical-align: bottom"/>
[Back]: Returns to the previous level.<br/>
Press and hold to exit all on-screen displays.
</li>
</ul>
<p class="mt-1 c-gray">
* Note: Some features, such as voice recognition, require an internet
connection. Older remote models may not support these features. Service
availability may vary by country.
</p>              </div>
</div>
</div>
</div>
</div>
</div>

<h3>How to pair the Magic Remote</h3>
<p>
Turn on the TV and wait about 20 seconds. Point the remote at the TV and press the scroll
wheel button.<br/>
The remote will pair automatically, and you’ll see a confirmation message on the screen.
</p>

<h3>Having Trouble? Unpair and re-pair the Magic Remote</h3>

<li>
<p>
If your remote isn’t working properly, press and hold the BACK[<img src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=sLJwIg2fOvhcjmtEy9VLDg&amp;portalId=P1" style="height: 22px; vertical-align: bottom" alt="BACK button"/>] and SETTINGS [<img src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=XuieCo32aBOadaHLSW6SyA&amp;portalId=P1" style="height: 22px; vertical-align: bottom" alt="SETTING button"/>] buttons together for at least 5
seconds.<br/>
The LED light on the remote will blink, and the remote will unpair from the TV. When the
unpairing message appears on the screen, press the scroll wheel (OK) button to pair the
remote again.
</p>      </li>
</ul>

<h3>Still Having Trouble? Re-Pair Your Remote</h3>

<li>
For models released in 2021 and 2025: Keep the remote pointed at the TV and press and hold
the HOME[<img src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=GlMYsrefRIGAU5weARgBw&amp;portalId=P1" style="height: 22px; vertical-align: bottom" alt="HOME button"/>] and SETTINGS [<img src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=XuieCo32aBOadaHLSW6SyA&amp;portalId=P1" style="height: 22px; vertical-align: bottom" alt="SETTING button"/>] buttons together for at least 5 seconds
until instructions appear on the screen.
</li>

<li>
For models released in 2020: Keep the remote pointed at the TV and press and hold the
Guide button until instructions appear on the screen.
</li>
</ul>

<h3>How to fix voice recognition issues on your Magic Remote</h3>

<li>Make sure that your TV is connected to the internet, that you're signed in to your LG account, and that you've
agreed to the voice recognition terms of use.</li>

<li>Check that your menu language is set to the official language of your region.</li>

<li>If the menu language doesn't match your region's official language, some features may be limited.</li>

<li>Press and hold the [AI] or [Mic (Voice Recognition)] button on the remote, say your keyword, then release the
button when you're done.</li>

<li>For best results, hold the remote about 10 cm (4 inches) from your mouth and speak slowly and clearly at a
normal volume.</li>
</ul>

<h3>Still need help?</h3>
<p>If the issue persists after following the steps above, you can get further support through LG Chatbot on the LG
website or by requesting a technician visit.
<br/>
(Note: A service fee may apply if your product is out of warranty.)
</p>

<span aria-label="Question" role="img">Q.</span> My remote doesn't have number buttons. How do I enter a
channel
number?
</dt>
<dd>

<span aria-label="Answer" role="img">A.</span> When changing channels, press the [More Actions] button on your
remote to open an on-screen number pad.
</dd>
</dl>
<dl class="question">
<dt>

<span aria-label="Question" role="img">Q.</span> What do I need to use voice recognition?
</dt>
<dd>

<span aria-label="Answer" role="img">A.</span> To use voice recognition on your TV, make sure that your TV is
connected to the internet, that you're signed in to your LG account, and that you've agreed to the voice
recognition terms of use.
</dd>
</dl>
</div>
<p class="help-txt">
This guide is based on a standard model. The settings menu and steps may vary depending on your specific model.
</p></div>

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LG TV How to use the Magic Remote for TV

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