If the Bluetooth switch below the Bluetooth and other devices menu is turned off, then turn it on.
Causes and symptoms
➔ Your Bluetooth device does not work?
- You must check if the Bluetooth device is activated in Windows settings.
- In Windows service settings, check if the Bluetooth support service is terminated.
- In device manager, check if the device driver is installed properly.
- If the tasks are completed, restart the PC to apply all the completed tasks.
Try this
➔ How to pair a Bluetooth device PC in Windows 11.
1. On the right side of the taskbar, select the network/sound/battery icon( ) next to [Time and Date] and then select [ Bluetooth Device Management ].
2. After selecting a Bluetooth device, select Finish.
3. Bluetooth devices and PCs connect automatically when both devices are within Bluetooth range and Bluetooth is turned on.
➔ How to pair a Bluetooth device PC in Windows 10.
1. In the taskbar, select [ Start ] > [ Settings ] > [ Device ], and then select [ Bluetooth & Device ].
2. In the [ Bluetooth and Device ] menu, select [ Add Device ].
3. Select the [Bluetooth] menu to automatically search for nearby Bluetooth devices.
4. Follow the instructions to pair a Bluetooth device.
If the Bluetooth switch below the Bluetooth and other devices menu is turned off, then turn it on.
➔ Check if Bluetooth is enabled on your Windows 11 PC.
1. In the taskbar, select [ Start ] > [ Settings ] > [ Bluetooth & Device ] and check if [ Bluetooth On ] is displayed.
2. How to turn on Bluetooth in quick settings: On the right side of the taskbar, select the network/sound/battery icon( ) next to [Time and Date] and then turn on [ Bluetooth ].
3. If a Bluetooth device is not connected when it is turned on, then it might be displayed as [Not Connected].
➔ Check if Bluetooth is enabled on the PC with Windows 10.
1. In the task bar, select [ Start ] > [ Settings ] > [ Device ], and then select [ Bluetooth & Device ].
2. Check if [Bluetooth] is set to [On].
If the Bluetooth device is terminated in the service app, then start the service status.
1. In the task bar search field, enter [ ] to select the [ Service App].
2. In the service item, double click all of 3 to 4 items of [ Bluetooth Related Service] and select [Startup type : Auto] / [Service Status : Start] and click OK.
In device manager, check the Bluetooth device driver.
1. In the task bar search field, enter [ Device Manager] to select [ Device Manager].
2. In device manager, select [ Bluetooth Devices Nearby] and right click with the mouse button on [Unknown Device(or USB related device)] with an exclamation mark to [Delete] it.
➔ If the tasks are completed, restart the PC to apply all the completed tasks.
Click the Start icon on the taskbar > Click the Shutdown icon > Click Restart to restart Windows.
This guide was created for all models, so the images or content may be different from your product.