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  • Video Contents
    Operation
    LG PC - Sync On Mobile Guide
    video subtitles---------------If you use Sync On Mobile app, you can send photos or videos on a mobile deviceto PC easily. If there is no Sync On Mobile app on a mobile device, use the camera app of themobile device and scan the [Downloadin...
  • Document Contents
    Troubleshooting
    [LG Laptop] USB Device Not Recognized
    Depending on the specifications of the device connected to the USB-C™ port, itacts as a USB or Thunderbolt™ port.The USB-C™ port provides Quick Charging and Always-On Charging functions fordevices that support USB PD (Power Delivery).If a r...
  • Document Contents
    Troubleshooting
    [LG PC] Let's learn how to view HEIF or HEIC photos in Windows
    You can view photos by downloading and installing HEIF Codec or HEIC ImageViewer from Microsoft Store.Causes and Symptoms------------------- * I cannot see iPhone photos in Windows.To open this file, you need a new codec.Download a codec fr...
  • Document Contents
    Troubleshooting
    [LG Laptop] How to adjust the volume or set the speaker in Windows
    You need to check if the volume is muted and if the sound output device is setto an external TV or monitor.Causes and Symptoms-------------------Windows volume is muted.The monitor has no built-in speaker.Windows sound settings are not conf...
  • Document Contents
    Troubleshooting
    [LG Laptop Power] I cannot turn on the laptop
    Reset the power. You can resolve the temporary problem with power on failures.Try this--------When connecting the power supply adapter, is the power status lamp lit?If the AC power status lamp is not lit, then it can be due to a problem wit...
  • Document Contents
    Troubleshooting
    [LG PC] A particular website cannot be accessed
    Try accessing the website using other web browsers such as Chrome, MS Edge, etc.You can try to connect via a smartphone or another PC.Causes and Symptoms------------------- * Internet Explorer was used. * Web browser settings are causing pr...
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