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Troubleshooting
USB port does not seem to work.

■ Symptom - USB port does not detect devices.■ Checkpoint - Check if devices are connected with A-B type USB 3.0 cable.■ How to fix - Use A-B type USB 3.0 cable provided to connect PC and monitor. USB 2.0 cable cannot be used an alternative...
Repair
[LG TV monitor] Does pressing the power button on the remote control turn off or turn on the TV monitor and other TVs simultaneously?

➔ TV monitors and TVs use the same frequency for their remote controls, whichcan cause nearby TVs to turn on or off when the remote control is used.Causes and symptoms------------------- * Does the TV monitor and another TV turn off or on a...
Troubleshooting
[LG Monitor Screen] Screen displays something and then it disappears immediately

Check if the power cord is correctly connected to the multi tab and if themonitor adapter is accurately inserted.Causes and Symptoms------------------- * The power cord(adapter) and the signal cable connections are poor. * PC video signal i...
Troubleshooting
[LG Monitor Screen] The monitor screen is not centered right or its size is wrong

Causes and Symptoms------------------- * In the analog (RGB) type, the screen size is wrong or not centered right. * Only the internet browser screen size is wrong. * Monitor's recommended resolution/frequency setting is changed.Try this---...

Manuals & Documents

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Owner’s Manual

English

12/29/2019 7,551K

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Software & Drivers

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[Windows] OnScreen Control - version 9.17

Win_OSC_9.17.zip

05/30/2024 347,997K
Reference

Reference

[Windows] OnScreen Control - version 9.17
OnScreen Control is an application to enable easy control of the monitor connected to a PC. Screen Split , Monitor Setting, and My Application Presets and other menus let the user control screen split layout and monitor display settings as well as the monitor picture mode for each application. OnScreen Control is enabled only when a monitor from LG Electronics is connected, with information of the connected display shown on the list of monitors.

Note:

- OnScreen Control supports connection of up to 4 monitors.

- Depending on the connected monitor, supported menu may vary.

Version : 9.17

Supported OS : Windows 10, Windows 11

*Note: The Monitor Software Update feature of the OnScreen Control is not supported for following models from 1st June 2021.

- 38WK95C, 27UK670, 27BK67U, 32GK850F, 32UK750, 27GL850, 27QN880, 34GN850,

35WN75C, 35BN75C, 35WN73A, 27UK670, 24QP750, 34GN73A, 32GP850, 27GP850,

34WP85C, 34WP88C, 32UP55, 35WN75CN
[Mac OS] OnScreen Control - version 6.27

Mac_OSC_6.27.zip

05/24/2024 73,045K
Reference

Reference

[Mac OS] OnScreen Control - version 6.27
OnScreen Control is an application used to manage a single monitor or a group of monitor with useful features such as Monitor Control, My Display Presets and Screen Split. OnScreen Control displays all connected LG monitor information. This software is compatible with LG monitors only.

Note:

- OnScreen Control can support up to 4 monitors.

- Depending on the connected monitor, supported menu may vary.

Version : 6.27

Supported OS : macOS 13, macOS 14

*Note: The Monitor Software Update feature of the OnScreen Control is not supported for following models from 1st June 2021.

- 38WK95C, 27UK670, 27BK67U, 32GK850F, 32UK750, 27GL850, 27QN880, 34GN850,

35WN75C, 35BN75C, 35WN73A, 27UK670, 24QP750, 34GN73A, 32GP850, 27GP850,

34WP85C, 34WP88C, 32UP55, 35WN75CN
Dual Controller 2.73 for Mac

Mac_DC_2.73.zip

05/15/2024 39,354K
Reference

Reference

Dual Controller Ver 2.73 for macOS
Program Name: Dual Controller

Version : 2.73

Dual Controller is application software that lets user to control multiple Windows and Mac systems using the shared keyboard and mouse attached to one computer. It is designed for the people who often use more than one system which are placed near to each other. With Dual Controller Software, user can share a single keyboard/mouse across a set of systems (Windows/MAC).

The software is packaged as an Install Shield installation package.

* Please install the latest package of Dual Controller on all of the devices you are using.

Supported OS: macOS 12. macOS 13

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