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  • Video Contents
    Operation
    Video] Do you want to know how to update firmware of Smart TV?
  • Document Contents
    Operation
    CIC Guide for App Suspension of 'WOW TV' App Service.
    Dear Sir/Madam,Please see the attached file for detailed information:Thank you.
  • Document Contents
    Troubleshooting
    No audio
    No audioSymptomWhen there is no sound, please check if :1. the sound volume is “0”;2. it is “Mute” mode;3. the speaker is “off”. ※ Having the sound setting normal, if you still don’t hear any sound, check thevolume of set-top boxwhether it ...
  • Video Contents
    Operation
    How to connect TV to a wireless network
    This video is how to connect TV to a wireless network.
  • Document Contents
    Troubleshooting
    I can hear high pitched noise.
    I can hear high pitched noise.SymptomHigh frequency noiseHow to fixCoil type parts are used for TV configuration and they create noise. If there isno trouble with display, you may be carefree to use it.※ watching distance : 5~7 times the di...
  • Document Contents
    Troubleshooting
    How to fix when there is no picture and sound
    How to fix when there is no picture and soundSymptomNo picture and soundHow to fix1. If you can’t turn on the power, check the power button at the front part ofthe product.If you can’t turn on the TV with remote control, try to switch on th...
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