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49SM8100PTA.ATC

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Troubleshooting
[LG TV] TV Wall Mounting Steps

Wall-mounting a TV requires both expertise and an understanding of the wall typeand installation environment.The choice of wall bracket depends on the type of TV, and the installationmethod may vary accordingly.To avoid potential damage, it...
Operation
How to connect TV to a wireless network

This video is how to connect TV to a wireless network.
Repair
[LG OLED TV] How can I check the TV usage time?

Try this--------Go to [TV Information] in Settings.➔ Open the TV Settings menu and select the menu items as instructed below.Checking the TV usage time[2021 WebOS 6.0 or later] Opening the [TV Information] panel in the SettingsmenuPress the...
Repair
[LG TV Channel] Some channels are not working

Some channels will not be available if the channels have been deleted, if thefrequency has changed, or if the cable broadcaster has reorganized the channels.If you watch channels using a set-top box, please contact the set-top serviceprovid...
Repair
[LG TV HDMI connection] I want to connect a set-top box to my smart TV

Details regarding settings may vary depending on the model.Refer to the User’s Guide provided at Customer Support in the LG Electronicswebsite.➔ Preparing a set-top box * You must have signed up a service provider in order to use IPTV and t...
Operation
How to install and uninstall TV apps

This video is how to install and uninstall TV apps.

Manuals & Documents

Find Manuals & Documents

Online Manual

English

English

12/12/2023 64,933K
USER GUIDE

English

12/12/2023 64,933K
Owner’s Manual

English

05/27/2019 64,933K

Find Manuals & Documents

Software & Drivers

Find Software & Drivers

SW File(Version 05.40.97) Detailed applicable model list : Please check with reference Tab exactly

TV_Software_Update_Guide_v3.pdf

07/07/2025 2,014K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

43UM7340PVA

49UM7340PVA

50UM7340PVA

55UM7340PVA

65UM7340PVA

55UM7450PVA

65UM7450PVA

55UM7100PVB

60UM7100PVB

65UM7100PVB

43UM7100PTA

49UM7100PTA

55UM7100PTA

60UM7100PTA

49UM7290PTD

50UM7290PTD

55UM7290PTD

65UM7290PTD

43UM7300PTA

49UM7300PTA

50UM7300PTA

55UM7300PTA

65UM7300PTA

70UM7300PTA

43UM7400PTA

49UM7400PTA

50UM7400PTA

55UM7400PTA

65UM7400PTA

60UM7150PTA

43UM7290PTF

49UM7310PVD

70UM7380PVA

49SM8100PTA

55SM8100PTA

65SM8100PTA

50UM7600PVA

49SM8100PVA

55SM8100PVA

65SM8100PVA

55UM7660PVA

65UM7660PVA

50UM7700PTA

50UM7700PTA

55UM7600PTA

65UM7600PTA

43UM7600PTA

50UM7600PTA

75UM7600PTA

75UM7580PVA

75UM7500PTA

3. Release History

[04.70.03]

1. Apple Airplay2 & HomeKit service

2. TV Voice assistant using mobile LG TV plus App

3. Adding Voice assistant feature in Netflix

4. Enhancement to Amazon Alexa service

5. Enhancement to Home Dashboard

[04.70.20]

1. fix the symptom that the Magic Remote Control cursor does not move left or right

[04.71.03]

1. Apple TV App–Supported Devices.

[04.71.25]

1. fix Wi-Fi disconnection, fix broken video playback in Player App

[04.71.30]

1. fix CP(Youtube or Netflix, etc.) missing after SU Update

2. fix audio mute after SU Update

[04.80.03]

1. Apple AirPlay improvements

[04.80.15]

1. Fix the failure of access to certain website in the browser

[04.80.30]

1. Fix black screen appear issue when booting the TV

[05.00.02]

1. Launcher visibility improvement

2. Launcher exposure when TV is turned on

[05.00.15]

1. Software update contains minor bug fix

[05.00.25]

1. Software update contains minor bug fix

[05.10.25]

1. Fixing minor bugs

[05.20.08]

We kindly inform you that service updates are to be carried out to provide you with quality services.

[Update Schedule]

Starting from December 15, 2021 (BrE: Starting from 15 December 2021)

[Details]

1. Improvements in convenience

- You can add your WashTower to the Home Dashboard using LG ThinQ.

- You can hide the "No Signal" message that pops up on the screen displayed when there is no video input signal.

- With DRM-related compatibility enhancements, the problems of some videos not being played in some applications have been fixed (applicable to certain countries and applications only).

2. Others

- You will be asked to select either LG ThinQ or Google Assistant to use the voice recognition feature.

[05.20.15]

1. Fixing minor bugs in software

[05.20.35]

1. Fixing minor bugs in software

[05.30.10]

1. LG Channels expanded its availability to more countries. (some countries in Latin America)

[05.30.11]

1. Fixing minor bugs in software

[05.30.20]

1. Fixing minor bugs in software

[05.30.30]

1. Fixing minor bugs in software

[05.30.40]

1. Fixing minor bugs in software

[05.40.09]

1. The home screen layout has changed

[05.40.10]

1. Fixing minor bugs in software

[05.40.20]

1. Fixing minor bugs in software

[05.40.45]

1. Fixing minor bugs in software

[05.40.61]

1. Fixing minor bugs in software

[05.40.80]

1. Fixing minor bugs in software

[05.40.97]

1. Fixing minor bugs in software
SW File(Version 05.40.97) Detailed applicable model list : Please check with reference Tab exactly

Software_File(Version_05.40.97).zip

07/07/2025 933,958K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

43UM7340PVA

49UM7340PVA

50UM7340PVA

55UM7340PVA

65UM7340PVA

55UM7450PVA

65UM7450PVA

55UM7100PVB

60UM7100PVB

65UM7100PVB

43UM7100PTA

49UM7100PTA

55UM7100PTA

60UM7100PTA

49UM7290PTD

50UM7290PTD

55UM7290PTD

65UM7290PTD

43UM7300PTA

49UM7300PTA

50UM7300PTA

55UM7300PTA

65UM7300PTA

70UM7300PTA

43UM7400PTA

49UM7400PTA

50UM7400PTA

55UM7400PTA

65UM7400PTA

60UM7150PTA

43UM7290PTF

49UM7310PVD

70UM7380PVA

49SM8100PTA

55SM8100PTA

65SM8100PTA

50UM7600PVA

49SM8100PVA

55SM8100PVA

65SM8100PVA

55UM7660PVA

65UM7660PVA

50UM7700PTA

50UM7700PTA

55UM7600PTA

65UM7600PTA

43UM7600PTA

50UM7600PTA

75UM7600PTA

75UM7580PVA

75UM7500PTA

3. Release History

[04.70.03]

1. Apple Airplay2 & HomeKit service

2. TV Voice assistant using mobile LG TV plus App

3. Adding Voice assistant feature in Netflix

4. Enhancement to Amazon Alexa service

5. Enhancement to Home Dashboard

[04.70.20]

1. fix the symptom that the Magic Remote Control cursor does not move left or right

[04.71.03]

1. Apple TV App–Supported Devices.

[04.71.25]

1. fix Wi-Fi disconnection, fix broken video playback in Player App

[04.71.30]

1. fix CP(Youtube or Netflix, etc.) missing after SU Update

2. fix audio mute after SU Update

[04.80.03]

1. Apple AirPlay improvements

[04.80.15]

1. Fix the failure of access to certain website in the browser

[04.80.30]

1. Fix black screen appear issue when booting the TV

[05.00.02]

1. Launcher visibility improvement

2. Launcher exposure when TV is turned on

[05.00.15]

1. Software update contains minor bug fix

[05.00.25]

1. Software update contains minor bug fix

[05.10.25]

1. Fixing minor bugs

[05.20.08]

We kindly inform you that service updates are to be carried out to provide you with quality services.

[Update Schedule]

Starting from December 15, 2021 (BrE: Starting from 15 December 2021)

[Details]

1. Improvements in convenience

- You can add your WashTower to the Home Dashboard using LG ThinQ.

- You can hide the "No Signal" message that pops up on the screen displayed when there is no video input signal.

- With DRM-related compatibility enhancements, the problems of some videos not being played in some applications have been fixed (applicable to certain countries and applications only).

2. Others

- You will be asked to select either LG ThinQ or Google Assistant to use the voice recognition feature.

[05.20.15]

1. Fixing minor bugs in software

[05.20.35]

1. Fixing minor bugs in software

[05.30.10]

1. LG Channels expanded its availability to more countries. (some countries in Latin America)

[05.30.11]

1. Fixing minor bugs in software

[05.30.20]

1. Fixing minor bugs in software

[05.30.30]

1. Fixing minor bugs in software

[05.30.40]

1. Fixing minor bugs in software

[05.40.09]

1. The home screen layout has changed

[05.40.10]

1. Fixing minor bugs in software

[05.40.20]

1. Fixing minor bugs in software

[05.40.45]

1. Fixing minor bugs in software

[05.40.61]

1. Fixing minor bugs in software

[05.40.80]

1. Fixing minor bugs in software

[05.40.97]

1. Fixing minor bugs in software
SW File(Version 05.40.80) Detailed applicable model list : Please check with reference Tab exactly

Software_File(Version_05.40.80).zip

03/31/2025 933,950K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

43UM7340PVA

49UM7340PVA

50UM7340PVA

55UM7340PVA

65UM7340PVA

55UM7450PVA

65UM7450PVA

55UM7100PVB

60UM7100PVB

65UM7100PVB

43UM7100PTA

49UM7100PTA

55UM7100PTA

60UM7100PTA

49UM7290PTD

50UM7290PTD

55UM7290PTD

65UM7290PTD

43UM7300PTA

49UM7300PTA

50UM7300PTA

55UM7300PTA

65UM7300PTA

70UM7300PTA

43UM7400PTA

49UM7400PTA

50UM7400PTA

55UM7400PTA

65UM7400PTA

60UM7150PTA

43UM7290PTF

49UM7310PVD

70UM7380PVA

49SM8100PTA

55SM8100PTA

65SM8100PTA

50UM7600PVA

49SM8100PVA

55SM8100PVA

65SM8100PVA

55UM7660PVA

65UM7660PVA

50UM7700PTA

50UM7700PTA

55UM7600PTA

65UM7600PTA

43UM7600PTA

50UM7600PTA

75UM7600PTA

75UM7580PVA

75UM7500PTA

3. Release History

[04.70.03]

1. Apple Airplay2 & HomeKit service

2. TV Voice assistant using mobile LG TV plus App

3. Adding Voice assistant feature in Netflix

4. Enhancement to Amazon Alexa service

5. Enhancement to Home Dashboard

[04.70.20]

1. fix the symptom that the Magic Remote Control cursor does not move left or right

[04.71.03]

1. Apple TV App–Supported Devices.

[04.71.25]

1. fix Wi-Fi disconnection, fix broken video playback in Player App

[04.71.30]

1. fix CP(Youtube or Netflix, etc.) missing after SU Update

2. fix audio mute after SU Update

[04.80.03]

1. Apple AirPlay improvements

[04.80.15]

1. Fix the failure of access to certain website in the browser

[04.80.30]

1. Fix black screen appear issue when booting the TV

[05.00.02]

1. Launcher visibility improvement

2. Launcher exposure when TV is turned on

[05.00.15]

1. Software update contains minor bug fix

[05.00.25]

1. Software update contains minor bug fix

[05.10.25]

1. Fixing minor bugs

[05.20.08]

We kindly inform you that service updates are to be carried out to provide you with quality services.

[Update Schedule]

Starting from December 15, 2021 (BrE: Starting from 15 December 2021)

[Details]

1. Improvements in convenience

- You can add your WashTower to the Home Dashboard using LG ThinQ.

- You can hide the "No Signal" message that pops up on the screen displayed when there is no video input signal.

- With DRM-related compatibility enhancements, the problems of some videos not being played in some applications have been fixed (applicable to certain countries and applications only).

2. Others

- You will be asked to select either LG ThinQ or Google Assistant to use the voice recognition feature.

[05.20.15]

1. Fixing minor bugs in software

[05.20.35]

1. Fixing minor bugs in software

[05.30.10]

1. LG Channels expanded its availability to more countries. (some countries in Latin America)

[05.30.11]

1. Fixing minor bugs in software

[05.30.20]

1. Fixing minor bugs in software

[05.30.30]

1. Fixing minor bugs in software

[05.30.40]

1. Fixing minor bugs in software

[05.40.09]

1. The home screen layout has changed

[05.40.10]

1. Fixing minor bugs in software

[05.40.20]

1. Fixing minor bugs in software

[05.40.45]

1. Fixing minor bugs in software

[05.40.61]

1. Fixing minor bugs in software

[05.40.80]

1. Fixing minor bugs in software

Find Software & Drivers

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