Skip to Contents Skip to Accessibility Help

86QNED99TPB.ATC

Support Home

Help Library

Troubleshooting
LG TV - How can I update the TV software (firmware)?
Troubleshooting
How to Install and Delete Apps on Your LG TV

You can install a variety of apps from the LG Apps and delete the ones you nolonger need.If an app won't install, make sure you're signed in to your LG Account, your TVis connected to the internet, your LG Services Country setting matches y...
Troubleshooting
LG TV How to use the Magic Remote for TV

The LG Magic Remote lets you point at the TV screen and navigate as intuitivelyas a mouse.If the pointer doesn't appear on screen, the remote has likely lost itsconnection to the TV. To fix this, re-register the remote to your TV.If voice r...
Troubleshooting
[LG TV] How to Agree to the User Agreements

To access various content and services on your TV, connect to the internet andagree to the User Agreements.If the agreement process fails, first check your TV's internet connection andensure the Country/Region setting is correct.Service may...
Troubleshooting
[LG TV] How to Fix Echoing or Out-of-Sync Sound When Using TV Speakers and External Speakers Together

When the TV’s built-in speakers and an external speaker (such as a soundbar)play audio at the same time, you may hear an echoing sound.This is typically caused by a slight audio delay (latency) because the TV andthe soundbar process digital...
Troubleshooting
LG TV has sound but no picture

If you can hear sound from the TV but the screen is blank, press the [Volume]button on your TV remote.If the volume indicator appears on the screen, your TV's display is likelyworking fine.The issue may be caused by a signal problem from an...

Manuals & Documents

Find Manuals & Documents

Online Manual

English

English

03/28/2025 41,847K
USER GUIDE

English

03/28/2025 41,847K
Quick Start Guide

English

09/14/2021 41,847K

Find Manuals & Documents

Software & Drivers

Find Software & Drivers

SW File(Version 03.53.45) Detailed applicable model list : Please check with reference Tab exactly

Software_File(Version_03.53.45).zip

10/15/2025 1,242,891K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

75NANO95TPA

65NANO95TPA

65NANO95VPA

75NANO95VPA

65NANO99TPZ

OLED88Z1PTA

OLED88Z1PVA

OLED88Z1PTZ

OLED77Z1PTA

86QNED99TPB

75QNED99TPB

86QNED99TPZ

75QNED99VPA

86QNED99VPA

65QNED99TPB

65QNED96TPA

75QNED95VPA

65QNED95VPA

3. Release History

[03.10.71]

1. Voice recognition service feature will be updated.

2. Software update contains minor bug fix.

[03.10.77]

1. Improved sound noise

[03.15.28]

The following services will be added to the newly updated version.

1. Automatically activate Dolby vision game mode when Dolby vision game contents are on.

2. Game Dashboard is provided for game users through setting button

3. More leagues are available in sports alarm. (Korea/Australia)

4. A button that links to other art app in Art gallery app service.

5. No need to change the input for using Facebook Portal

*The availability of services may vary depending on the region or TV models

[03.15.32]

1. Fixing minor bugs in software

[03.15.75]

1. Fixing minor bugs in software

[03.20.40]

1. Music recognition feature improvement.

[03.20.65]

1. Fixing minor bugs in software

[03.20.80]

1. Fixing minor bugs in software

[03.21.05]

1. Fixing minor bugs in software

[03.21.10]

1. Fixing minor bugs in software

[03.30.20]

1. The voice recognition performance has been improved.

2. Automatically switches to Game Optimizer mode when playing Dolby Vision games.

3. The usability of the Accessibility menu has been improved to help people with disabilities.

[03.33.11]

1. The home screen layout has changed.

[03.33.15]

1. Fixing minor bugs in software

[03.34.55]

1. The voice recognition feature has been improved.(China)

[03.34.80]

1. Fixing minor bugs in software

[03.34.95]

1. Fixing minor bugs in software

[03.34.96]

1. Fixing minor bugs in software

[03.36.50]

1. Reducing latency for Amazon Prime Video live streaming.

[03.40.85]

1. Room to Room Share feature is now available for more devices.

2. LG Channels expanded its availability to more countries. (India)

[03.40.87]

1. Fixing minor bugs in software

[03.41.00]

1. Fixing minor bugs in software

[03.41.05]

1. Fixing minor bugs in software

[03.51.15]

1. LG Magic Remote control now supports the Mic feature.

[03.51.16]

1. Fixing minor bugs in software

[03.52.55]

1. Fixing minor bugs in software

[03.53.15]

1. Fixing minor bugs in software

[03.53.20]

1. Fixing minor bugs in software

[03.53.31]

1. Fixing minor bugs in software

[03.53.45]

1. Fixing minor bugs in software
SW File(Version 03.53.45) Detailed applicable model list : Please check with reference Tab exactly

TV_Software_Update_Guide_v3.pdf

10/15/2025 2,014K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

75NANO95TPA

65NANO95TPA

65NANO95VPA

75NANO95VPA

65NANO99TPZ

OLED88Z1PTA

OLED88Z1PVA

OLED88Z1PTZ

OLED77Z1PTA

86QNED99TPB

75QNED99TPB

86QNED99TPZ

75QNED99VPA

86QNED99VPA

65QNED99TPB

65QNED96TPA

75QNED95VPA

65QNED95VPA

3. Release History

[03.10.71]

1. Voice recognition service feature will be updated.

2. Software update contains minor bug fix.

[03.10.77]

1. Improved sound noise

[03.15.28]

The following services will be added to the newly updated version.

1. Automatically activate Dolby vision game mode when Dolby vision game contents are on.

2. Game Dashboard is provided for game users through setting button

3. More leagues are available in sports alarm. (Korea/Australia)

4. A button that links to other art app in Art gallery app service.

5. No need to change the input for using Facebook Portal

*The availability of services may vary depending on the region or TV models

[03.15.32]

1. Fixing minor bugs in software

[03.15.75]

1. Fixing minor bugs in software

[03.20.40]

1. Music recognition feature improvement.

[03.20.65]

1. Fixing minor bugs in software

[03.20.80]

1. Fixing minor bugs in software

[03.21.05]

1. Fixing minor bugs in software

[03.21.10]

1. Fixing minor bugs in software

[03.30.20]

1. The voice recognition performance has been improved.

2. Automatically switches to Game Optimizer mode when playing Dolby Vision games.

3. The usability of the Accessibility menu has been improved to help people with disabilities.

[03.33.11]

1. The home screen layout has changed.

[03.33.15]

1. Fixing minor bugs in software

[03.34.55]

1. The voice recognition feature has been improved.(China)

[03.34.80]

1. Fixing minor bugs in software

[03.34.95]

1. Fixing minor bugs in software

[03.34.96]

1. Fixing minor bugs in software

[03.36.50]

1. Reducing latency for Amazon Prime Video live streaming.

[03.40.85]

1. Room to Room Share feature is now available for more devices.

2. LG Channels expanded its availability to more countries. (India)

[03.40.87]

1. Fixing minor bugs in software

[03.41.00]

1. Fixing minor bugs in software

[03.41.05]

1. Fixing minor bugs in software

[03.51.15]

1. LG Magic Remote control now supports the Mic feature.

[03.51.16]

1. Fixing minor bugs in software

[03.52.55]

1. Fixing minor bugs in software

[03.53.15]

1. Fixing minor bugs in software

[03.53.20]

1. Fixing minor bugs in software

[03.53.31]

1. Fixing minor bugs in software

[03.53.45]

1. Fixing minor bugs in software
SW File(Version 03.53.31) Detailed applicable model list : Please check with reference Tab exactly

TV_Software_Update_Guide_v3.pdf

09/12/2025 2,014K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

75NANO95TPA

65NANO95TPA

65NANO95VPA

75NANO95VPA

65NANO99TPZ

OLED88Z1PTA

OLED88Z1PVA

OLED88Z1PTZ

OLED77Z1PTA

86QNED99TPB

75QNED99TPB

86QNED99TPZ

75QNED99VPA

86QNED99VPA

65QNED99TPB

65QNED96TPA

75QNED95VPA

65QNED95VPA

3. Release History

[03.10.71]

1. Voice recognition service feature will be updated.

2. Software update contains minor bug fix.

[03.10.77]

1. Improved sound noise

[03.15.28]

The following services will be added to the newly updated version.

1. Automatically activate Dolby vision game mode when Dolby vision game contents are on.

2. Game Dashboard is provided for game users through setting button

3. More leagues are available in sports alarm. (Korea/Australia)

4. A button that links to other art app in Art gallery app service.

5. No need to change the input for using Facebook Portal

*The availability of services may vary depending on the region or TV models

[03.15.32]

1. Fixing minor bugs in software

[03.15.75]

1. Fixing minor bugs in software

[03.20.40]

1. Music recognition feature improvement.

[03.20.65]

1. Fixing minor bugs in software

[03.20.80]

1. Fixing minor bugs in software

[03.21.05]

1. Fixing minor bugs in software

[03.21.10]

1. Fixing minor bugs in software

[03.30.20]

1. The voice recognition performance has been improved.

2. Automatically switches to Game Optimizer mode when playing Dolby Vision games.

3. The usability of the Accessibility menu has been improved to help people with disabilities.

[03.33.11]

1. The home screen layout has changed.

[03.33.15]

1. Fixing minor bugs in software

[03.34.55]

1. The voice recognition feature has been improved.(China)

[03.34.80]

1. Fixing minor bugs in software

[03.34.95]

1. Fixing minor bugs in software

[03.34.96]

1. Fixing minor bugs in software

[03.36.50]

1. Reducing latency for Amazon Prime Video live streaming.

[03.40.85]

1. Room to Room Share feature is now available for more devices.

2. LG Channels expanded its availability to more countries. (India)

[03.40.87]

1. Fixing minor bugs in software

[03.41.00]

1. Fixing minor bugs in software

[03.41.05]

1. Fixing minor bugs in software

[03.51.15]

1. LG Magic Remote control now supports the Mic feature.

[03.51.16]

1. Fixing minor bugs in software

[03.52.55]

1. Fixing minor bugs in software

[03.53.15]

1. Fixing minor bugs in software

[03.53.20]

1. Fixing minor bugs in software

[03.53.31]

1. Fixing minor bugs in software

Find Software & Drivers

Still not solved?

86QNED99TPB.ATC

Help Library

Contact