Skip to Contents Skip to Accessibility Help

OK55

Help Library

Topic

  • Document Contents
    Troubleshooting
    Sound doesn't come out of the woofer
    Sound doesn't come out of the wooferSymptom There is sound on Sound bar but no sound on the Woofer. Settingto have sound from both the sounda bar and woofer. How to fix 1) Set as below if there is no sound from sound bar woofer. 2) Isthe LE...
  • Document Contents
    Troubleshooting
    I can't connect to wireless network
    I can't connect to wireless networkSymptom Wireless network connectionThings to check Home Theater is embedded with wireless receiver that supportsboth the IEEE 802.11n(5GHZ and 2.4GHz bandwidth) and the 802.11a/b/gspecification.For optimal...
  • Document Contents
    Operation
    [LG TONE Free] What is Snapdragon Sound?
    At a glance-----------Snapdragon Sound, which is applied to TONE-UT90Q, is a term referring toQualcomm's high-quality Bluetooth solution and it supports aptX Adaptive.When a device that supports aptX Adaptive is connected, it provides 24-bi...
  • Document Contents
    Troubleshooting
    No sound from home theater
    No sound from home theaterSymptomNo soundHow to fix※ TO check Speaker Test Mode : Go to [Home-Settings-Sound-Speaker Settings] ※ Check through Test Mode and if it still doesn’t have sound, you mayreset. Under DVD mode, press 0 of remote con...
  • Document Contents
    Troubleshooting
    Subtitle doesn't appear when I play a video
    Subtitle doesn't appear when I play a videoHow to fix①Check the Menu if the Disc Caption is off. ②Select the languagein the Title Menu. ③For Divx files, the file name for video andsubtitle must correspond and be saved in the same folder. ※ ...
  • Document Contents
    Troubleshooting
    I see LOCKED on the display window (digitron)
    I see LOCKED on the display window (digitron)SymptomIt shows [LOCK] or [SAFE] on the display window.How to fixSee the Lock System of your model. (It may vary by model)
See more

Contact

WhatsApp icon WhatsApp icon WhatsApp

Phone icon Phone icon Telephone

E-mail icon E-mail icon Email

Customer Survey icon Customer Survey icon Customer Feedback

LG Support
Need information? Got a question? We can help.
Whether you need to register your product, communicate with an LG Support Representative, or obtain repair service. Finding answers and information is easy with LG online service and support. Owner’s Manuals, requesting a repair, software updates and warranty information are all just a click away.