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How To Find My LG Model and Serial Number

At a Glance-----------LG makes it easy to find your product's serial number and model number. Forassistance in locating your product's information choose your LG product fromthe categories below.Select Your ProductThis guide was created for...
Troubleshooting
[LG OLED TV Settings] I cannot set startup and/or shutdown schedules

Check the current time setting first. If the current time is not set or isincorrect, correct the settings as it affects the power on/off timer and otherfunctions.Try thisHow to set up the [Power on/off] timer in Settings(2022 WebOS 22)➔ Pre...
Repair
[LG TV] The TV won't turn off

This may be the case where the TV remote receiver is blocked by obstacles(picture frame, sound bar, etc.) hampering the signal reception, or where theremote control’s battery has run out.Causes and Symptoms------------------- * My remote do...
Troubleshooting
[LG TV Time Machine] How can I use the Time Machine Recording feature?

➔ Please check the following before using Time Machine Recording. * Time Machine Recording is only available with digital channels being streamed via the antenna input. * If your TV is connected to multiple USB storage devices, the one used...
Troubleshooting
[LG TV] I want to know how to install and connect a digital antenna (UHD) and watch the TV

Try this--------Do you have a UHD antenna?➔ Connect the UHD antenna to the UHD TV port on the back of the TV.Check available regions for UHD reception.How to connect an antennaInstall an antenna in a location where it can receive a UHD sign...
Troubleshooting
[LG TV] How to Fix Internet Connection Issues

If your LG TV is not connecting to the internet, first check if other devices,such as a smartphone or laptop, can connect to the same network.If no devices can connect, the issue is likely with your router or internetservice provider (ISP)....

Manuals & Documents

Find Manuals & Documents

Online Manual

English

English

10/12/2020 52,030K
USER GUIDE

English

10/12/2020 52,030K
Owner’s Manual

English

11/12/2018 52,030K

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Software & Drivers

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SW File(Version 05.50.70) Detailed applicable model list : Please check with reference Tab exactly

Software_File(Version_05.50.70).zip

05/20/2025 834,883K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

65SK9500PTA

65SK9500PVA

65SK9500YVA

49SK8500PTA

55SK8500PTA

65SK8500PTA

49SK8500PVA

55SK8500PVA

65SK8500PVA

55SK8500YVA

65SK8500YVA

55SK8000PTA

65SK8000PTA

75SK8000PTA

75SK8100PVA

75SK8100PTA

49SK8000PTA

55SK8000PTA

65SK8000PTA

75SK8000PTA

49SK8000PVA

55SK8000PVA

65SK8000PVA

86UK6500PTB

86UK7050PVA

86UK7150PTA

86UK7050YVA

OLED55B8PTA

OLED65B8PTA

OLED55B8PVA

OLED65B8PVA

OLED55B8YVA

OLED65B8YVA

3. Release History

[03.01.30]

1. Improvement of sibilant sound in Dolby ATMOS and Smart Sound setting.

[04.10.06]

1. Google Assistant is also available in the following countries.

(Australia, Canada, France, Germany, Korea, Spain, United Kingdom)

2. Alibaba voice AI feature is available in China.

3. You can control the TV (channel change, volume control, input switch, etc.) using the Google Home / Amazon Echo Smart Speakers in the following countries as well.

(Google Home : France, Germany, Japan, Korea)

(Amazon Echo : Australia, Canada)

4. We have reduced the amount of time the cursor is displayed when not moving the MRCU.

In addition, Minor Bugs are fixed.

[04.10.07]

1. This patch activates the key lock during Off-RS/JB operation on store mode in OLED model.

[04.10.20]

1. To improve that the subtitle is not displayed when HbbTV app in on.

[04.10.36]

1. To improve issue of external AV Receiver "Not Supported" error when playing Dolby Atmos content

[04.10.65]

1. To improve no audio issue when changing sound out from ARC to TV Speaker in QSM Mode On

[05.10.10]

1. Improving Google Assistant service

2. Improving Amazon Echo service

3. "Direct TV Now" ready for 2018 yeares of product launch

4. TV Remote service expansion to 14 EU countries

5. Adding Compensation function in OLED model Auto Off condition

6. Adding 18Y HDCP2.3

7. Adding to Israeli STB Universal Remote Control

8. Fixed minor bugs

[05.10.20]

1. To improve SUNNXT App audio quality issues.

[05.10.35]

1. fix the abnormal termination in Disney+ App

[05.10.40]

1. Add HEVC logo to user guide

[05.10.50]

1. fix that playback doesn't work when setting YouTube speed to such as x2

[05.20.01]

1. Fix minor issues including the failure of access to certain website in the browser

[05.30.02]

1. Apple AirPlay/HomeKit available in selected countries .

2. LG Channel has been upgraded and service territory expansion.

[05.30.10]

1. Improved disconnection in certain apps after software update

[05.30.20]

1. Software update contains minor bug fix

[05.30.25]

1. Fixing minor bugs in software

[05.40.09]

1. Fixing minor bugs in software

[05.40.26]

1. Fixing minor bugs in software

[05.50.10]

1. The voice recognition feature has been improved.

2. LG Channels expanded its availability to more countries. (some countries in Latin America)

[05.50.15]

1. Fixing minor bugs in software

[05.50.40]

1. Fixing minor bugs in software

[05.50.60]

1. Fixing minor bugs in software

[05.50.70]

1. Fixing minor bugs in software
SW File(Version 05.50.70) Detailed applicable model list : Please check with reference Tab exactly

TV_Software_Update_Guide_v3.pdf

05/20/2025 2,014K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

65SK9500PTA

65SK9500PVA

65SK9500YVA

49SK8500PTA

55SK8500PTA

65SK8500PTA

49SK8500PVA

55SK8500PVA

65SK8500PVA

55SK8500YVA

65SK8500YVA

55SK8000PTA

65SK8000PTA

75SK8000PTA

75SK8100PVA

75SK8100PTA

49SK8000PTA

55SK8000PTA

65SK8000PTA

75SK8000PTA

49SK8000PVA

55SK8000PVA

65SK8000PVA

86UK6500PTB

86UK7050PVA

86UK7150PTA

86UK7050YVA

OLED55B8PTA

OLED65B8PTA

OLED55B8PVA

OLED65B8PVA

OLED55B8YVA

OLED65B8YVA

3. Release History

[03.01.30]

1. Improvement of sibilant sound in Dolby ATMOS and Smart Sound setting.

[04.10.06]

1. Google Assistant is also available in the following countries.

(Australia, Canada, France, Germany, Korea, Spain, United Kingdom)

2. Alibaba voice AI feature is available in China.

3. You can control the TV (channel change, volume control, input switch, etc.) using the Google Home / Amazon Echo Smart Speakers in the following countries as well.

(Google Home : France, Germany, Japan, Korea)

(Amazon Echo : Australia, Canada)

4. We have reduced the amount of time the cursor is displayed when not moving the MRCU.

In addition, Minor Bugs are fixed.

[04.10.07]

1. This patch activates the key lock during Off-RS/JB operation on store mode in OLED model.

[04.10.20]

1. To improve that the subtitle is not displayed when HbbTV app in on.

[04.10.36]

1. To improve issue of external AV Receiver "Not Supported" error when playing Dolby Atmos content

[04.10.65]

1. To improve no audio issue when changing sound out from ARC to TV Speaker in QSM Mode On

[05.10.10]

1. Improving Google Assistant service

2. Improving Amazon Echo service

3. "Direct TV Now" ready for 2018 yeares of product launch

4. TV Remote service expansion to 14 EU countries

5. Adding Compensation function in OLED model Auto Off condition

6. Adding 18Y HDCP2.3

7. Adding to Israeli STB Universal Remote Control

8. Fixed minor bugs

[05.10.20]

1. To improve SUNNXT App audio quality issues.

[05.10.35]

1. fix the abnormal termination in Disney+ App

[05.10.40]

1. Add HEVC logo to user guide

[05.10.50]

1. fix that playback doesn't work when setting YouTube speed to such as x2

[05.20.01]

1. Fix minor issues including the failure of access to certain website in the browser

[05.30.02]

1. Apple AirPlay/HomeKit available in selected countries .

2. LG Channel has been upgraded and service territory expansion.

[05.30.10]

1. Improved disconnection in certain apps after software update

[05.30.20]

1. Software update contains minor bug fix

[05.30.25]

1. Fixing minor bugs in software

[05.40.09]

1. Fixing minor bugs in software

[05.40.26]

1. Fixing minor bugs in software

[05.50.10]

1. The voice recognition feature has been improved.

2. LG Channels expanded its availability to more countries. (some countries in Latin America)

[05.50.15]

1. Fixing minor bugs in software

[05.50.40]

1. Fixing minor bugs in software

[05.50.60]

1. Fixing minor bugs in software

[05.50.70]

1. Fixing minor bugs in software
SW File(Version 05.50.60) Detailed applicable model list : Please check with reference Tab exactly

Software_File(Version_05.50.60).zip

03/26/2025 834,835K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

65SK9500PTA

65SK9500PVA

65SK9500YVA

49SK8500PTA

55SK8500PTA

65SK8500PTA

49SK8500PVA

55SK8500PVA

65SK8500PVA

55SK8500YVA

65SK8500YVA

55SK8000PTA

65SK8000PTA

75SK8000PTA

75SK8100PVA

75SK8100PTA

49SK8000PTA

55SK8000PTA

65SK8000PTA

75SK8000PTA

49SK8000PVA

55SK8000PVA

65SK8000PVA

86UK6500PTB

86UK7050PVA

86UK7150PTA

86UK7050YVA

OLED55B8PTA

OLED65B8PTA

OLED55B8PVA

OLED65B8PVA

OLED55B8YVA

OLED65B8YVA

3. Release History

[03.01.30]

1. Improvement of sibilant sound in Dolby ATMOS and Smart Sound setting.

[04.10.06]

1. Google Assistant is also available in the following countries.

(Australia, Canada, France, Germany, Korea, Spain, United Kingdom)

2. Alibaba voice AI feature is available in China.

3. You can control the TV (channel change, volume control, input switch, etc.) using the Google Home / Amazon Echo Smart Speakers in the following countries as well.

(Google Home : France, Germany, Japan, Korea)

(Amazon Echo : Australia, Canada)

4. We have reduced the amount of time the cursor is displayed when not moving the MRCU.

In addition, Minor Bugs are fixed.

[04.10.07]

1. This patch activates the key lock during Off-RS/JB operation on store mode in OLED model.

[04.10.20]

1. To improve that the subtitle is not displayed when HbbTV app in on.

[04.10.36]

1. To improve issue of external AV Receiver "Not Supported" error when playing Dolby Atmos content

[04.10.65]

1. To improve no audio issue when changing sound out from ARC to TV Speaker in QSM Mode On

[05.10.10]

1. Improving Google Assistant service

2. Improving Amazon Echo service

3. "Direct TV Now" ready for 2018 yeares of product launch

4. TV Remote service expansion to 14 EU countries

5. Adding Compensation function in OLED model Auto Off condition

6. Adding 18Y HDCP2.3

7. Adding to Israeli STB Universal Remote Control

8. Fixed minor bugs

[05.10.20]

1. To improve SUNNXT App audio quality issues.

[05.10.35]

1. fix the abnormal termination in Disney+ App

[05.10.40]

1. Add HEVC logo to user guide

[05.10.50]

1. fix that playback doesn't work when setting YouTube speed to such as x2

[05.20.01]

1. Fix minor issues including the failure of access to certain website in the browser

[05.30.02]

1. Apple AirPlay/HomeKit available in selected countries .

2. LG Channel has been upgraded and service territory expansion.

[05.30.10]

1. Improved disconnection in certain apps after software update

[05.30.20]

1. Software update contains minor bug fix

[05.30.25]

1. Fixing minor bugs in software

[05.40.09]

1. Fixing minor bugs in software

[05.40.26]

1. Fixing minor bugs in software

[05.50.10]

1. The voice recognition feature has been improved.

2. LG Channels expanded its availability to more countries. (some countries in Latin America)

[05.50.15]

1. Fixing minor bugs in software

[05.50.40]

1. Fixing minor bugs in software

[05.50.60]

1. Fixing minor bugs in software

Find Software & Drivers

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