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Refer to the detailed Warranty Policy delivered in your product packaging.
If you need Repair Service, submit an online Contact Us.Please have the Serial number of your product and proof of purchase ready. Out-of-warranty service fees may apply for diagnosis, parts, and labor.
How can I turn on the set-top box using LG Magic Remote?Shall we take a closer look?LG Magic Remote has been renewed in 2021. We will explain youabout the changes made and how to turn on the set-top box after setting up theuniversal remote ...
How can I re-pair LG Magic Remote?Shall we take a closer look?LG Magic Remote has been renewed in 2021. I will explain youabout the changes made and how to re-pair the remote control.Try this.Changes made for 2021 LG Magic Remote.We removed...
How can I have my TV checked using remote access?Shall we take a closer look?Using LG remote service, our technicians can check your TV and fix problemsthrough remote access. To use LG remote service, the TV needs tobe connected to the inte...
I cannot use voice recognition on Magic RemoteThis can be the reason The Magic Remote is not registered. It’s not connected to theinternet. Try this. Is your Magic Remote registered to the TV? Press the wheel button to register the remote c...
Please be informed that LG Service Centre will be closed at 12.30pm on New Year’s Eve, 31 December 2020, Thursday.
We will resume normal operations on 2 January 2021, Saturday.
We apologize for any inconvenience caused.
LG Support Need information? Got a question? We can help. Whether you need to register your product, communicate with an LG Support Representative, or obtain repair service. Finding answers and information is easy with LG online service and support. Owner’s Manuals, requesting a repair, software updates and warranty information are all just a click away.