Skip to Contents Skip to Accessibility Help

RK7

Help Library

Topic

  • Document Contents
    Troubleshooting
    I can't play a disc bought overseas
    I can't play a disc bought overseasSymptomI cannot play a DVD/CD bought in other country. CauseHow to fixFor titles(DVD/CD) bought in other country that has different local code, youcan’t play it with domestic DVD player.
  • Document Contents
    Operation
    If the device is connected to Google Cast for Audio App, I can't group
    Symptom1. Group Icon becomes deactivated in the Connected Speaker list if Google Castfor audio App is connected to NP8350.2. If the device is connected to Google Cast for Audio App, the group becomesungrouped. ※ Model : NP8350 How to fix1. ...
  • Document Contents
    Troubleshooting
    Black and white or scrambled image
    Symptom The image becomes black and white or the monitor is fuzzy. How to fixIf the image turns into black and white: Push the PAUSE button for 5sec withoutdisc.Progressive Scan will be forcibly shut down and it will benormalized.
  • Document Contents
    Operation
    Smart Audio (Music Flow) becomes ungrouped
    SymptomSometimes Smart Audio(Music Flow) becomes ungrouped. How to fix1. Alarm ringing - It is set to be ungrouped automatically if the alarm rings,for user’s convenience. 2. Power OFF/ON - If youturn off the power while it is grouped, the ...
  • Document Contents
    Troubleshooting
    I can't play tape
    Symptom You can’t play the tape. How to fixCharge or replace the battery if it runs out.If the battery runsout, you can play the radio but not the tape. ※Things to check ① Check if the tape is twisted ortangled. ② Check if you have pushed P...
  • Document Contents
    Troubleshooting
    Sound stops intermittently
    Symptom It stops intermittently. How to fixIf normal when playing other DISC: ① Original DISC : Check if there is a scratch or a foreign object on thesurface.② Copy : Try it on other plyer. The original disc may bethe cause.If still abnorma...
See more

Contact

WhatsApp icon WhatsApp icon WhatsApp

Phone icon Phone icon Telephone

E-mail icon E-mail icon Email

Customer Survey icon Customer Survey icon Customer Feedback

LG Support
Need information? Got a question? We can help.
Whether you need to register your product, communicate with an LG Support Representative, or obtain repair service. Finding answers and information is easy with LG online service and support. Owner’s Manuals, requesting a repair, software updates and warranty information are all just a click away.