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Refer to the detailed Warranty Policy delivered in your product packaging.
If you need Repair Service, submit an online Contact Us.Please have the Serial number of your product and proof of purchase ready. Out-of-warranty service fees may apply for diagnosis, parts, and labor.
Which one is selected for external input?How to fixCable may be worn out or the connection is unstable. If there is a change inyour screen as you touch the cable, you need to replace it. When you connect thecable, you need to match color an...
I can't connect to sound bar and bluetoothSymptom I can’t connect the sound bar and cell phone through bluetooth. How to fix ▶How to set Sound Bar 1) Press “Select Function” of remotecontrol or “F” button of the unit and select Bluetooth.“B...
One side of the center speaker doesn't workSymptom Center speaker doesn’t work. (I don’t hear the voices of people.) How to fix ① Check the terminal of center speaker; + [Red] and – [Black].②Check the SPEAKER Settings.③ Check the mode setti...
I can't play a video stored in USBSymptomThe video in the USB doesn’t play. How to fixCheck if the product you are using supports the feature that you can watch thevideo in your USB.Check if the video has a format that the devicesupports.
Wrong current time CauseThe existing analogue broadcasting equipment are worn out and so the clock mayshow the wrong time. How to fixYou must set manual. And for blackout, the product may beinitialized and you need to reset the clock.
LG Support Need information? Got a question? We can help. Whether you need to register your product, communicate with an LG Support Representative, or obtain repair service. Finding answers and information is easy with LG online service and support. Owner’s Manuals, requesting a repair, software updates and warranty information are all just a click away.