Help Library: Help Library: [LG webOS TV] Abnormal Operation

[LG webOS TV] Abnormal Operation

Operation TVs 09/08/2015

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[LG webOS TV] Abnormal Operation

If you experience any of the problems below while using the product, please check the following:

There may be no problem with the product.

I cannot see some channels/programmes

Adjust the position or direction of the antenna.

Save the desired programmes in home ► settings ► advanced setting ► Channels/Programmes

► Channel/Programme Tuning or Channel/Programme Manager.

The screen does not appear for some time after power-on

This is because there is a noise-removal process to eliminate any possible noise that may

appear during power-on. This does not mean the product is defective.

[EU] The SCART output signal is not normal

When an application for playing multi-media files is running in the background,

SCART output may not be available.

When I enter a menu, the Loading message is always displayed

The Loading message indicates the CPU and hardware booting time, network communication

setup or communication time with SDP (device authorization and basic information download).

It normally takes about 20 seconds.

Information on customer service for product problems is available

in home ► settings ► advanced setting ► General ►About This TV on the TV.

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