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[LG Smart TV Remote Control] I cannot turn on my TV with voice commands.

Troubleshooting

You can turn on the TV with voice commands if the product supports the Direct Voice Recognition feature.
If you say “Hi LG” while your TV is turned off, a signal sound is produced.
If you say “Turn on the TV” after the signal sound, your TV turns on.
The Direct Voice Recognition feature may not work if the voice recognition is turned off, if your TV is not connected to the Internet,
or if the [Always Ready] feature (for models released in 2022) or the [Quick Start] or [Q Start+] feature is disabled (for models released before 2022).

Try this

How to enable Direct Voice Recognition

➔ [2022 WebOS22], [2021 WebOS6.0]

Press the setting button on the TV remote and select [All Settings] → [General] → [AI Service] → [Voice Recognition Settings] → [Use Hands-free Voice Control].

1. Turn on the TV and press the [Settings] button on your TV remote.
Select [All Settings] in the [Settings] menu.

enters all settings by pressing the setting button on the remote control

2. Select [General] → [AI Service] → [Voice Recognition Settings].

selecting artificial intelligence service from the general menu
selecting voice recognition settings

3. Turn on [Use Hands-free Voice Control].

selecting youth hands free voice control

4. To turn on the TV using the voice recognition feature, say “Hi LG” and then “Turn on the TV”

How voice recognition works

※ You can change the voice command in [Voice Command Settings].

changing the direct voice recognition caller setting

[Always Ready](Always Ready Mode)

➔ [2022 WebOS22]

Press the setting button on the TV remote and select [All Settings] → [General] → [Always Ready].

1. Turn on the TV and press the [Settings] button on your TV remote.
Select [All Settings] in the [Settings] menu.

enters all settings by pressing the setting button on the remote control

2. Select [General] and then [Always Ready].

selecting Always Ready from the general menu

3. Turn on [Always Ready] to trigger this mode when your TV is turned off.

activates the Always Ready feature

[Quick Start+]

➔ [2021 WebOS6.0]

Press the setting button on the TV remote and select [All Settings] → [General] → [Devices] → [TV Management] → [Quick Start+].

1. Turn on the TV and press the [Settings] button on your TV remote.
Select [All Settings] in the [Settings] menu.

enters all settings by pressing the setting button on the remote control

2. Select [General] → [Devices] → [TV Management].

selecting General Devices TV Management in order
confirming tv management

3. Select [Quick Start+].

set up the quickstart

[2020 WebOS5.0] [Q Start+]

➔ Enabling [Q Start+] in the Settings menu

Press the setting button on the TV remote and select [All Settings] → [General] → [Additional Settings] → [Q Start+].

1. Turn on the TV and press the [Settings] button on your TV remote.
Select [All Settings] in the [Settings] menu.

enters all settings by pressing the setting button on the remote control

2. Select [Additional Settings] in [General].

selecting Additional Settings from the General Menu

3. In [Additional Settings], set [Q Start+] to [On] if it is set to [Off].

set Q start+
Note

If your TV is not connected to the Internet, the Voice Recognition Settings menu does not appear.
If the Voice Recognition Settings menu does not appear, please check if your TV is connected to the Internet.

This guide was created for all models, so the images or content may be different from your product.

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