32LK610BPTB.ATC

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Troubleshooting
[LG TV Magic Remote Control] Does the pointer disappear while you are using the Magic Motion remote control?

Does the pointer disappear while you are using the Magic Motion remote control?If you press any direction key [Up/Down/Left/Right] on the Magic Motion remotecontrol while the cursor (pointer) is on the screen,the cursor disappears and your ...
Troubleshooting
[LG TV screen] The caption is cut-off or images look extended

If the screen size setting is set to [Zoom], [Cinema Zoom], [All-DirectionZoom], [Vertical Zoom], etc., part of the screen will be truncated, or thefigure will be enlarged.If the screen size is set incorrectly, the screen may appear stretch...
Troubleshooting
[LG TV] How to connect your TV to wireless internet (Wi-Fi)

Your LG Smart TV can connect to the wireless internet to enjoy a variety ofcontent.Be sure to check the router name and password for the wireless internet (Wi-Fi)connection on the top or bottom of the router, or enter it directly on the TVs...
Troubleshooting
[LG OLED TV Noise] A tapping sound is heard when I’m watching or turning on/off the TV

Try this-------- * Turning on and running the TV will normally create heat in the components. This heat expands the plastic parts that comprise the exterior. At this time, different parts of the case expand and create friction against each ...
Troubleshooting
[LG TV Settings] I want to enable Auto Power (HDMI - CEC)

HDMI cables have a CEC (Simplink) function, enabling power control betweenproducts.Set [Auto Power] in [Settings][2021 WebOS6.0] Press the button on your remote control and select [AllSettings] → [General] → [[Devices] → [HDMI Settings] → [...
Troubleshooting
[LG TV HDMI connection] I want to connect a set-top box to my smart TV

Details regarding settings may vary depending on the model.Refer to the User’s Guide provided at Customer Support in the LG Electronicswebsite.➔ Preparing a set-top box * You must have signed up a service provider in order to use IPTV and t...

Manuals & Documents

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Online Manual

English

03/05/2021
USER GUIDE

English

03/05/2021 51,822K
Quick Start Guide

English

04/29/2019 13,118K

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Software & Drivers

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SW File(Version 05.50.40) Detailed applicable model list : Please check with reference Tab exactly

TV_Software_Update_Guide_v3.pdf

09/10/2024 2,014K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

32LK616BPTB

32LK610BPTB

43LK6120PTC

43LK6300PTA

49LK6300PTA

43LK6100PVA

49LK6100PVA

32LK610BPVA

43LK5730PVC

49LK5730PVC

43LK6100YVA

49LK6100YVA

43LK5760PTA

49LK5760PTA

43LK5700PTA

49LK5700PTA

43LK6030PTC

32LK540BPTA

43LK5400PTA

49LK5400PTA

32LK628BPTF

3. Release History

[04.10.03]

1. 360 videos are available on Youtube app.

2. Minor Bugs are fixed.

[04.10.20]

1. To improve that the subtitle is not displayed when HbbTV app in on.

[05.10.05]

1. Improving Amazon Echo service

2. "Direct TV Now" ready for 2018 yeares of product launch

3. TV Remote service expansion to 14 EU countries

4. Adding 18Y HDCP2.3

5. Adding to Israeli STB Universal Remote Control

6. Fixed minor bugs..

[05.10.20]

1. fix the abnormal termination in Disney+ App

[05.10.25]

1. Add HEVC logo to user guide

[05.10.30]

1. Improve EFS(enhanced flash swap) issue

[05.30.11]

1. LG Channel has been upgraded and service territory expansion.(KR,US,EU/CIS Only)

2. Software update contains minor bug fix

[05.30.20]

1. Software update contains minor bug fix

[05.40.09]

1. Fixing minor bugs in software

[05.40.25]

1. Fixing minor bugs in software

[05.40.26]

1. Fixing minor bugs in software

[05.50.10]

1. The voice recognition feature has been improved.

2. LG Channels expanded its availability to more countries. (some countries in Latin America)

[05.50.15]

1. Fixing minor bugs in software

[05.50.40]

1. Fixing minor bugs in software
SW File(Version 05.50.40) Detailed applicable model list : Please check with reference Tab exactly

Software_File(Version_05.50.40).zip

09/10/2024 778,979K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

32LK616BPTB

32LK610BPTB

43LK6120PTC

43LK6300PTA

49LK6300PTA

43LK6100PVA

49LK6100PVA

32LK610BPVA

43LK5730PVC

49LK5730PVC

43LK6100YVA

49LK6100YVA

43LK5760PTA

49LK5760PTA

43LK5700PTA

49LK5700PTA

43LK6030PTC

32LK540BPTA

43LK5400PTA

49LK5400PTA

32LK628BPTF

3. Release History

[04.10.03]

1. 360 videos are available on Youtube app.

2. Minor Bugs are fixed.

[04.10.20]

1. To improve that the subtitle is not displayed when HbbTV app in on.

[05.10.05]

1. Improving Amazon Echo service

2. "Direct TV Now" ready for 2018 yeares of product launch

3. TV Remote service expansion to 14 EU countries

4. Adding 18Y HDCP2.3

5. Adding to Israeli STB Universal Remote Control

6. Fixed minor bugs..

[05.10.20]

1. fix the abnormal termination in Disney+ App

[05.10.25]

1. Add HEVC logo to user guide

[05.10.30]

1. Improve EFS(enhanced flash swap) issue

[05.30.11]

1. LG Channel has been upgraded and service territory expansion.(KR,US,EU/CIS Only)

2. Software update contains minor bug fix

[05.30.20]

1. Software update contains minor bug fix

[05.40.09]

1. Fixing minor bugs in software

[05.40.25]

1. Fixing minor bugs in software

[05.40.26]

1. Fixing minor bugs in software

[05.50.10]

1. The voice recognition feature has been improved.

2. LG Channels expanded its availability to more countries. (some countries in Latin America)

[05.50.15]

1. Fixing minor bugs in software

[05.50.40]

1. Fixing minor bugs in software
SW File(Version 05.50.15) Detailed applicable model list : Please check with reference Tab exactly

Software_File(Version_05.50.15).zip

06/16/2023 778,749K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

32LK616BPTB

32LK610BPTB

43LK6120PTC

43LK6300PTA

49LK6300PTA

43LK6100PVA

49LK6100PVA

32LK610BPVA

43LK5730PVC

49LK5730PVC

43LK6100YVA

49LK6100YVA

43LK5760PTA

49LK5760PTA

43LK5700PTA

49LK5700PTA

43LK6030PTC

32LK540BPTA

43LK5400PTA

49LK5400PTA

32LK628BPTF

3. Release History

[04.10.03]

1. 360 videos are available on Youtube app.

2. Minor Bugs are fixed.

[04.10.20]

1. To improve that the subtitle is not displayed when HbbTV app in on.

[05.10.05]

1. Improving Amazon Echo service

2. "Direct TV Now" ready for 2018 yeares of product launch

3. TV Remote service expansion to 14 EU countries

4. Adding 18Y HDCP2.3

5. Adding to Israeli STB Universal Remote Control

6. Fixed minor bugs..

[05.10.20]

1. fix the abnormal termination in Disney+ App

[05.10.25]

1. Add HEVC logo to user guide

[05.10.30]

1. Improve EFS(enhanced flash swap) issue

[05.30.11]

1. LG Channel has been upgraded and service territory expansion.(KR,US,EU/CIS Only)

2. Software update contains minor bug fix

[05.30.20]

1. Software update contains minor bug fix

[05.40.09]

1. Fixing minor bugs in software

[05.40.25]

1. Fixing minor bugs in software

[05.40.26]

1. Fixing minor bugs in software

[05.50.10]

1. The voice recognition feature has been improved.

2. LG Channels expanded its availability to more countries. (some countries in Latin America)

[05.50.15]

1. Fixing minor bugs in software

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At LG, we create innovative, stylish, state-of-the-art products and back them up with LG Customer Service and Support designed to make life good. Whether you need owner’s manuals, parts and accessories, or warranty information, you’ll find LG Technical Support and everything else you need in just a few clicks away. If you want to speak with someone, LG NP Support has courteous, respectful and knowledgeable individuals that can assist you with all technical support and service issues.

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