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[LG TV screen] The caption is cut-off or images look extended

If the screen size setting is set to [Zoom], [Cinema Zoom], [All-DirectionZoom], [Vertical Zoom], etc., part of the screen will be truncated, or thefigure will be enlarged.If the screen size is set incorrectly, the screen may appear stretch...
Troubleshooting
[LG TV Magic Remote Control] Does the pointer disappear while you are using the Magic Motion remote control?

Does the pointer disappear while you are using the Magic Motion remote control?If you press any direction key [Up/Down/Left/Right] on the Magic Motion remotecontrol while the cursor (pointer) is on the screen,the cursor disappears and your ...
Troubleshooting
[LG TV] The AI (magic) remote control batteries become discharged quickly

Since the AI (magic) remote control continuously communicates with the TV, itconsumes more battery life than a normal remote control, and when the remotecontrol batteries are low,the AI (magic) remote control may not work smoothly or may no...
Troubleshooting
[LG OLED TV Noise] A tapping sound is heard when I’m watching or turning on/off the TV

Try this-------- * Turning on and running the TV will normally create heat in the components. This heat expands the plastic parts that comprise the exterior. At this time, different parts of the case expand and create friction against each ...
Troubleshooting
[LG TV] How to connect your TV to wireless internet (Wi-Fi)

Your LG Smart TV can connect to the wireless internet to enjoy a variety ofcontent.Be sure to check the router name and password for the wireless internet (Wi-Fi)connection on the top or bottom of the router, or enter it directly on the TVs...
Operation
[LG webOS TV] Using HDMI ULTRA HD Deep Colour

[LG webOS TV] Using HDMI ULTRA HD Deep Colour Using HDMI ULTRA HD Deep Colour ► ► ► Picture ► HDMI ULTRA HD Deep Colour If the device connected to Input Port also supports ULTRA HD DeepColour, your picture may be clearer. However, if thedev...

Manuals & Documents

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Online Manual

English

10/04/2023
USER GUIDE

English

10/04/2023 42,259K
Owner’s Manual

English

09/14/2021 9,692K

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Software & Drivers

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SW File(Version 03.41.00) Detailed applicable model list : Please check with reference Tab exactly

TV_Software_Update_Guide_v3.pdf

07/17/2024 2,014K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

75NANO95TPA

65NANO95TPA

65NANO95VPA

75NANO95VPA

65NANO99TPZ

OLED88Z1PTA

OLED88Z1PVA

OLED88Z1PTZ

OLED77Z1PTA

86QNED99TPB

75QNED99TPB

86QNED99TPZ

75QNED99VPA

86QNED99VPA

65QNED99TPB

65QNED96TPA

75QNED95VPA

65QNED95VPA

3. Release History

[03.10.71]

1. Voice recognition service feature will be updated.

2. Software update contains minor bug fix.

[03.10.77]

1. Improved sound noise

[03.15.28]

The following services will be added to the newly updated version.

1. Automatically activate Dolby vision game mode when Dolby vision game contents are on.

2. Game Dashboard is provided for game users through setting button

3. More leagues are available in sports alarm. (Korea/Australia)

4. A button that links to other art app in Art gallery app service.

5. No need to change the input for using Facebook Portal

*The availability of services may vary depending on the region or TV models

[03.15.32]

1. Fixing minor bugs in software

[03.15.75]

1. Fixing minor bugs in software

[03.20.40]

1. Music recognition feature improvement.

[03.20.65]

1. Fixing minor bugs in software

[03.20.80]

1. Fixing minor bugs in software

[03.21.05]

1. Fixing minor bugs in software

[03.21.10]

1. Fixing minor bugs in software

[03.30.20]

1. The voice recognition performance has been improved.

2. Automatically switches to Game Optimizer mode when playing Dolby Vision games.

3. The usability of the Accessibility menu has been improved to help people with disabilities.

[03.33.11]

1. The home screen layout has changed.

[03.33.15]

1. Fixing minor bugs in software

[03.34.55]

1. The voice recognition feature has been improved.(China)

[03.34.80]

1. Fixing minor bugs in software

[03.34.95]

1. Fixing minor bugs in software

[03.34.96]

1. Fixing minor bugs in software

[03.36.50]

1. Reducing latency for Amazon Prime Video live streaming.

[03.40.85]

1. Room to Room Share feature is now available for more devices.

2. LG Channels expanded its availability to more countries. (India)

[03.40.87]

1. Fixing minor bugs in software

[03.41.00]

1. Fixing minor bugs in software
SW File(Version 03.41.00) Detailed applicable model list : Please check with reference Tab exactly

Software_File(Version_03.41.00).zip

07/17/2024 1,217,985K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

75NANO95TPA

65NANO95TPA

65NANO95VPA

75NANO95VPA

65NANO99TPZ

OLED88Z1PTA

OLED88Z1PVA

OLED88Z1PTZ

OLED77Z1PTA

86QNED99TPB

75QNED99TPB

86QNED99TPZ

75QNED99VPA

86QNED99VPA

65QNED99TPB

65QNED96TPA

75QNED95VPA

65QNED95VPA

3. Release History

[03.10.71]

1. Voice recognition service feature will be updated.

2. Software update contains minor bug fix.

[03.10.77]

1. Improved sound noise

[03.15.28]

The following services will be added to the newly updated version.

1. Automatically activate Dolby vision game mode when Dolby vision game contents are on.

2. Game Dashboard is provided for game users through setting button

3. More leagues are available in sports alarm. (Korea/Australia)

4. A button that links to other art app in Art gallery app service.

5. No need to change the input for using Facebook Portal

*The availability of services may vary depending on the region or TV models

[03.15.32]

1. Fixing minor bugs in software

[03.15.75]

1. Fixing minor bugs in software

[03.20.40]

1. Music recognition feature improvement.

[03.20.65]

1. Fixing minor bugs in software

[03.20.80]

1. Fixing minor bugs in software

[03.21.05]

1. Fixing minor bugs in software

[03.21.10]

1. Fixing minor bugs in software

[03.30.20]

1. The voice recognition performance has been improved.

2. Automatically switches to Game Optimizer mode when playing Dolby Vision games.

3. The usability of the Accessibility menu has been improved to help people with disabilities.

[03.33.11]

1. The home screen layout has changed.

[03.33.15]

1. Fixing minor bugs in software

[03.34.55]

1. The voice recognition feature has been improved.(China)

[03.34.80]

1. Fixing minor bugs in software

[03.34.95]

1. Fixing minor bugs in software

[03.34.96]

1. Fixing minor bugs in software

[03.36.50]

1. Reducing latency for Amazon Prime Video live streaming.

[03.40.85]

1. Room to Room Share feature is now available for more devices.

2. LG Channels expanded its availability to more countries. (India)

[03.40.87]

1. Fixing minor bugs in software

[03.41.00]

1. Fixing minor bugs in software
SW File(Version 03.40.87) Detailed applicable model list : Please check with reference Tab exactly

Software_File(Version_03.40.87).zip

04/01/2024 1,217,986K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

75NANO95TPA

65NANO95TPA

65NANO95VPA

75NANO95VPA

65NANO99TPZ

OLED88Z1PTA

OLED88Z1PVA

OLED88Z1PTZ

OLED77Z1PTA

86QNED99TPB

75QNED99TPB

86QNED99TPZ

75QNED99VPA

86QNED99VPA

65QNED99TPB

65QNED96TPA

75QNED95VPA

65QNED95VPA

3. Release History

[03.10.71]

1. Voice recognition service feature will be updated.

2. Software update contains minor bug fix.

[03.10.77]

1. Improved sound noise

[03.15.28]

The following services will be added to the newly updated version.

1. Automatically activate Dolby vision game mode when Dolby vision game contents are on.

2. Game Dashboard is provided for game users through setting button

3. More leagues are available in sports alarm. (Korea/Australia)

4. A button that links to other art app in Art gallery app service.

5. No need to change the input for using Facebook Portal

*The availability of services may vary depending on the region or TV models

[03.15.32]

1. Fixing minor bugs in software

[03.15.75]

1. Fixing minor bugs in software

[03.20.40]

1. Music recognition feature improvement.

[03.20.65]

1. Fixing minor bugs in software

[03.20.80]

1. Fixing minor bugs in software

[03.21.05]

1. Fixing minor bugs in software

[03.21.10]

1. Fixing minor bugs in software

[03.30.20]

1. The voice recognition performance has been improved.

2. Automatically switches to Game Optimizer mode when playing Dolby Vision games.

3. The usability of the Accessibility menu has been improved to help people with disabilities.

[03.33.11]

1. The home screen layout has changed.

[03.33.15]

1. Fixing minor bugs in software

[03.34.55]

1. The voice recognition feature has been improved.(China)

[03.34.80]

1. Fixing minor bugs in software

[03.34.95]

1. Fixing minor bugs in software

[03.34.96]

1. Fixing minor bugs in software

[03.36.50]

1. Reducing latency for Amazon Prime Video live streaming.

[03.40.85]

1. Room to Room Share feature is now available for more devices.

2. LG Channels expanded its availability to more countries. (India)

[03.40.87]

1. Fixing minor bugs in software

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At LG, we create innovative, stylish, state-of-the-art products and back them up with LG Customer Service and Support designed to make life good. Whether you need owner’s manuals, parts and accessories, or warranty information, you’ll find LG Technical Support and everything else you need in just a few clicks away. If you want to speak with someone, LG NP Support has courteous, respectful and knowledgeable individuals that can assist you with all technical support and service issues.

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